The ShopKeep Speaks

New Feature, More Efficiency

 

Announced in early January, ShopKeep’s new remote printing capability is being widely adopted.  While ShopKeep was at the National Retail Federation BIG Show January 16th and 17th, CEO Jason Richelson discussed the newest feature with the editor of Retail Reseller News.  Richelson said, “by putting remote printing in our iPad product, we’re adding an entirely new level of efficiency and functionality for customers in restaurants, bakeries, coffee shops, retail, and other businesses,” noted Jason Richelson, CEO and Co-Founder of ShopKeep. “At peak times, for example, employees can now take orders from customers waiting in line using an iPad, and through wireless printing, merchants can instantly and efficiently relay orders to the kitchen or barista.”

Check out the rest of the Retail Reseller News here, and don’t forget to grab a remote printer for your store!


The Life of Disc Golf


Who uses ShopKeep? Life Disc Sports, in Rockwall, Texas!

Here at ShopKeep we admire those who do something different.  While many of you have never heard of disc golf (I know I haven’t until now), the competitive sport has actually been around since the 1950’s.  With similar rules to golf, in disc golf there is a hole in one, eagle, birdie, par, bogie, double bogie, and the list goes on… This Texas disc golf shop not only sells you discs for the sport, they’ll help you understand the game and work with you to create your own custom 9 or 18 hole disc golf course. They encourage creativity, fun and a good healthy dose of competition while playing this fast growing game.

Not only do they use the ShopKeep iPad POS system in their disc shop, they use it in the Life Disc Sports Cafe, where disc golf enthusiasts come to relax and prepare for the next round.  Managing multiple Registers with ShopKeep is easy, Life Disc Sports sees sales from each register in their ShopKeep BackOffice hosted in the cloud.  Using the secure iDynamo Credit Card reader for iPad, Life Disc Sports processes your coffee, muffin, and new disk sale on their iPad in no time.  We are proud to be a small part of the Life Disc Sports community!


Lock That iPad Down!

We love iPads and know you do too. So, with honor, we welcome to the ShopKeep family a new secure iPad Stand for POS… the Rhino Elite iPad Enclosure.

 

The iPad is a hot commodity and if you’re concerned about the security of an iPad cash register, you should worry no longer. The Rhino Elite not only bolts to your counter, it physically locks in your iPad.

The Enclosure is safe, stable, secure and made of the best aircraft-grade aluminum that is “radio transparant” so there is no interference with WiFi, 3G or Bluetooth connectivity. This iPad case fits your iPad 2 like a glove and allows your encrypted MagTek iDynamo iPad credit card swiper to nestle in and stably process credit transactions.

What’s different and pretty fantastic about this enclosure? Its 75/100mm VESA mount compatibility, which allows you to mount it on the wall, counter (or ceiling!) and have a protected front-end for your iPad POS system. Lock the iPad into the case, bolt the case to a mount, bolt the mount to a surface and you’re ready to go.

We like these VESA mounts:

Tilt Mount – Bolt this mount to the wall or counter and tilt the enclosure from employee to customer for a credit transaction finger signature on the screen.

Arm Mount - Extend this arm off the wall 17″ and swivel horizontally 300 degrees to face employee or customer.

 

Don’t let THIS happen to your shop, purchase one of THESE! The Enclosure is available for $149, the Tilt Mount for $65 and the Arm Mount for $95.

We always want to provide you with the best of the best hardware for your ShopKeep POS system, so if you have any questions or suggestions email hardware@shopkeep.com.


FAQ on the iPad Point of Sale

Wow! We did not expect such a response to our iPad point of sale beta test announcement!  We have been communicating with thousands of people around the world though email, chat and our 800 number.  Lots of great people in need of a simple affordable solution.  I have compiled a list of frequently asked questions.  This video will go into most of them and show how the Register works and then below is more answers.

FAQ:

Q: Is this available outside the USA?

A: No, we do not support other countries at this time

Q: Can I add modifiers to items?

A: We have recently added a new kitchen printing feature for the iPad register which includes support for adding memos to items that you specify. These items, (along with their memos) are printed to the kitchen printer for the kitchen staff to fulfill the order while allowing the cashier to remain at their station. See this article for more details.


Kitchen Printing: You’ve Just Called Out Your Last Order!

If one of your new year’s resolutions was to bring new efficiency to your shop or restaurant in 2012, we’ve got something for you—The ShopKeep Register for iPad has a new kitchen printing feature. No more running orders to the kitchen or calling out orders to the barista — now with a tap on your iPad, orders will leap wirelessly to a kitchen printer making your business less hectic and more efficient.

We’ve also included the new Smart Memo modifier feature which allows you to print notes, such as “skim milk, one sugar” on the kitchen order in red ink. Smart Memo speeds up order entry by remembering previous notes and suggesting them as orders are entered. Think of it as a modifier on steroids.

To get started, simply update ShopKeep Register though iTunes and connect a Star Micronics SP700 LAN impact printer to your wireless router. For more details about how you can ramp up new efficiency with kitchen printing, check out this entry in our knowledge base here.

If you have further questions, you can customer support at 800-820-9814, contact us by email at support@shopkeep.com or through live chat at the bottom right hand corner of your screen.

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