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Point of Sale 101

Your Free Guide to the Right Point of Sale

In this video, Clarissa details the core transaction functionality of a point of sale system.

She covers simplicity and ease of use, the speed of each transaction, modifiers, tender types, split tenders, open checks – and general check management, discounts and returns.

If you have further questions about point of sale you can call our dedicated telephone number and get answers and support from our team of point of sale specialists. The number to call is 888-250-3617.

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In this video, Steven walks you through on the most powerful tools a point of sale can provide, Inventory Management.

This video covers real-time inventory tracking, including raw goods tracking for restaurants, cost of goods sold and margin tracking, triggers and recommendations, smarter reordering and forecasting, and barcode scanner integration.

If you have further questions about point of sale you can call our dedicated telephone number and get answers and support from our team of point of sale specialists.  The number to call is 888-250-3617.

shopkeep need more point of sale advice

In this video, Jennifer details the essential role that point of sale can play in effective customer relationship management.

The video covers collecting email at the point of sale, tracking purchase history, Item level reporting, the importance of data ownership (including Mailing List ownership), the transformation of receipts into marketing tools, and the role of gift card integration in a modern pos system.

If you have further questions about point of sale you can call our dedicated telephone number and get answers and support from our team of point of sale specialists.  The number to call is 888-250-3617.

shopkeep need more point of sale advice

In this video, Brandon outlines how a point of sale system can and should save you time and headaches when managing your employees.

The video covers training, time-clock functionality, employee level reporting, tiered employee access levels, employee monitoring through transaction level data, and the role a modern point of sale system can play in motivating staff and boosting morale.

If you have further questions about point of sale you can call our dedicated telephone number and get answers and support from our team of dedicated point of sale specialists.  The number to call is 888-250-3617.

shopkeep need more point of sale advice

In this video, Steven details the most powerful tool in your point of sale arsenal: business analytics.

The video covers the difference between accounting and business analytics, the importance of data that is accessible anywhere – and easy to interpret, item level reporting, integration with accounting software, and more.

If you have further questions about point of sale you can call our dedicated telephone number and get answers and support from our team of point of sale specialists.  The number to call is 888-250-3617.

shopkeep need more point of sale advice

In this video, Jennifer walks through the key hardware considerations when choosing a point of sale system for your business-type.

The video covers establishing what’s right for your business type, the importance of assessing all costs – ongoing and upfront, the need for integration between hardware, security concerns, and how to assess vendors based on their returns policy.

If you have further questions about point of sale you can call our dedicated telephone number and get answers and support from our team of point of sale specialists.  The number to call is 888-250-3617.

shopkeep need more point of sale advice

In this video, Brandon talks through one of the most talked-about current issues in point of sale: security and fraud prevention.

The video covers, the prevalance of ‘hack-attacks’ in windows pos, the expiration of windows XP as a secure and supported point of sale platform, a definition and brief exploration of PCI compliance, security and tablet pos, the isolation of information (encryption of customer data at the point of swipe) and how a point of sale system can help counter employee theft.

If you have further questions about point of sale you can call our dedicated telephone number and get answers and support from our team of point of sale specialists.  The number to call is 888-250-3617.

Note: In this video, a reference is made to all Windows-based pos systems becoming non-compliant with PCI regulations. In reality, this statement should refer only to Windows XP based systems, for which support ended in April 2014. This is still a huge change in the industry as, by some estimates, Windows XP systems make up about 30% of all system installs in the market today.

shopkeep need more point of sale advice

In this video, Clarissa delves into the complex world of credit card processing.

The video covers the importance of accepting credit cards, the need to choose your point of sale system before you choose a credit card processor, the importance of integration between processor and pos system, how to spot red-flags like monthly minimums and qualified cards, the danger of being ‘suckered’ in by a headline rate, and finally how to effectively compare processing rates, apples and apples.

If you have further questions about point of sale you can call our dedicated telephone number and get answers and support from our team of point of sale specialists.  The number to call is 888-250-3617.

shopkeep need more point of sale advice

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All the hints and tips from the videos in a handy, printable guide.

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Meet the Point of Sale Specialists

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Clarissa

Chicagoland Native. Former Starbucks Manager. Business Development Executive.

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Brandon

POS Expert. Sales Operations Manager. ShopKeep Basketball Team Manager.

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Jennifer

Team Morale Officer. Point of Sale expert. Aspiring jewelry designer who loves supporting and learning from local small businesses.

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Steven

Bay Area Native. Point of Sale Specialist. Lover of Beer, Vietnamese food, and the small businesses that provide both!