Credit Card Processing

Learn everything you need to know to get, connect, test, and start accepting credit cards at the register.

Table of Contents

Set Up Credit Card Processing

The first step towards accepting credit cards at your register is to select a processor and integrate your processing with ShopKeep. Click through the tabs below to learn more.

Pick a Merchant Services Provider

ShopKeep Payments

ShopKeep proudly offers a payment processing solution, ShopKeep Payments.

ShopKeep Payments offers competitive pricing with no long-term contracts.

To learn more about ShopKeep Payments, give us a call at 1-800-820-9814 or visit shopkeep.com/payments.

Already have a provider? ShopKeep can integrate with your processor.

ShopKeep uses BridgePay, formerly known as TGate, for our gateway. You can find information on processor compatibility and PCI compliance on their website.

Please speak to your MSP and go to step 2.

Connecting your Processing with ShopKeep

If you have an existing merchant services provider, we’ll need specific information to link your processing account to ShopKeep.

The ShopKeep merchant or a representative from the processing company must fill out our online ISO credit card boarding form. Click the blue button to get started.

ISO Boarding Form

Our team will process the form, test your credentials, and reply when setup is complete. If there are any problems, we’ll get in touch with steps for resolution.

Using ShopKeep Payments? You can skip this step.

Credit Card Readers

Merchants need an encrypted reader from our online store to swipe credit cards in ShopKeep.

ipp320-cc-reader

The iPP320 plugs into your router and connects with the register over WiFi. It’s compatible with ShopKeep v2.7.0 and above.

You can use this credit card reader to accept Apple Pay at the register. Click here for more information.

Check out our Ingenico iPP320 support article to see just how easy it is to set up.

ShopKeep-Ingenico-ICMP

The Ingenico iCMP connects wirelessly to the iPad via Bluetooth and is compatible with ShopKeep version 2.5.2 and up.

If set up on a compatible payment processor, the iCMP enables you to accept Apple Pay at the register.

Learn how to connect the Ingenico iCMP reader here.

Run a Test Transaction

After we let you know your processing is set up, run a transaction to make sure everything works. Tap in the search field (upper-right) and select the open-priced “Misc Non-Taxable” item.

1 Ring up $0.01 using Misc Non-Taxable then tap Credit.

creditselectupdate

2 Swipe/tap a card or use Apple Pay.

ShopKeep-Swipe-or-Tap-Card

3 Sign the screen and press No Tip.

signature

4 Press Charge to confirm.

chargeconfirm

5 Tap Done to finish up.

doneconfirm

Funds accumulate in the gateway & batch automatically the next morning. Having problems running cards? Visit our Credit Card Troubleshooting Guide.

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