Manage Account Billing

Update business, billing, and credit card info to ensure uninterrupted service of your ShopKeep account.

Table of Contents

Add/Update Payment Information

Sign into BackOffice as the Business Owner to put a credit card on file for your store.

If you have multiple stores linked together, you must manage billing details separately through each store’s BackOffice.

  1. Click the Business Owner email address and select 'Manage Account'.
  2. Click 'Add Payment Method'.

    Or ‘Change Payment Method’ to update existing payment information.

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  3. Enter your billing contact info and business address. Click 'Next'.
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  4. Enter your credit card details and click 'Submit'.
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Update the Business Owner

The Business Owner is the main point of contact and administrator of an account. Review and update the Business Owner info regularly to ensure contact details are accurate.

  1. Click the Business Owner email address and select 'Manage Account'.
  2. Select ‘Update’ next to ‘Business Owner’.
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  3. Make changes as necessary and click ‘Update’ to save.

    Entering a new email does not affect the BackOffice login. Contact Customer Care from the Business Owner email to request this change.