This support article is for our limited release feature of Items with Variants, also known as Matrix Inventory. If you are interested to learn more and request access, please read and fill out this form.
Items with Variants in BackOffice
Items with Variants affect a number of BackOffice operations. Follow along and learn all about them, from receiving and adjusting to reporting and more!
Table of Contents
Visit our Organize Inventory article to find out how to access and use the Items List.
iPad Button Layout
Visit our Inventory Layout article to find out how to access and use the iPad Button Layout.
Visit our Receive & Adjust Inventory article to find out how and where to receive inventory.
Enter ‘ShopKeep T-Shirt’, not ‘ShopKeep T-Shirt – White Small’.
Visit our Receive & Adjust Inventory article to find out how and where to adjust inventory.
Using Adjust Inventory
From the Edit Item Page
Analytics and Reporting
Visit our BackOffice support page to find out how to access and view reporting.
The Analytics Dashboard’s Top Selling Items tile displays the sales total for all of an item’s variants. It does not show individual variants.
Items appear on the Transactions Table & Transaction by Item export with both the item and variant name.
Sales by Item
The Sales by Item report shows Quantity Sold, Sales Total, etc. combined for all of an item’s variants.
Click an item row to see details on the variants used in sales/returns of the item.
Select Variants to filter the Reorder Report and show which variants have hit their Reorder Trigger.
Stock Items Export
The Stock Items Export lists each individual variant. Use this report to view all items in one place and to print labels for variants.
Adjustment History displays the name of the item and the variant and information about what was adjusted.
The Inventory Value report includes the value of items with variants in the total inventory value. It does not list out individual variants.
Visit the Items List to see the value of any particular variant.
Items with variants do not appear on the following reports:
Currently, there are some BackOffice features that are incompatible with items that have variants. Not to worry, these all still work for basic items.