Item Modifiers

Modifiers are item options designed to keep menus clear and dynamic, facilitate printing to the kitchen, barista or bar, and offer deeper analytics. These options can be anything from the the size of a product (small, medium, large) to the cheese add-on for a burger or the type of milk in a latte.

Table of Contents

Modifier Types

Learn about single and multiple choice modifiers by clicking through the tabs below.

What are Modifiers?

Modifiers can be sorted into groups which can then be applied to one or more items. If all sandwiches come with a choice of bread, create a single choice bread group to apply to sandwich items.

Modifiers can represent premiums or serve as a way to communicate variations. They make sure that when Joe orders his medium-rare burger with cheddar cheese, avocado, mushrooms, but no onions, you don’t have to worry about making sure he gets exactly that and that he is charged accordingly.

No matter how diverse customer tastes are, ShopKeep can help you give customers what they want and adjust prices so they pay for what they ordered.

Access your Item List to start adding modifiers to items.

Single Choice Modifiers

With single options modifiers, one option must be chosen from each group. A few examples are: “To Go” or “For Here,” dressing choice, bread type, or milk choice. In each case, there has to be a choice made, even if the option is “no dressing” or “no milk.”

Single choice modifiers must have a “base” option. The “base” option is the default choice and does not affect the price of the item. In BackOffice, a checkmark appears next to the single choice modifier selected as the base.

  1. In BackOffice, navigate to the Item List.
  2. Select an item that needs modifiers & click the 'Modifiers' tab.
  3. Under "Groups - Single Choice", choose 'Add a group'.
  4. Choose a name for the group and enter the name of the base option.
  5. Click 'Add another option' to add more modifiers to the group. Don't forget to enter the amount you'd like each to add to the base sales price.
  6. Repeat as necessary. Click 'OK' or 'Update' to save changes and Get Updates on the register.

Multiple Choice Modifiers

Multiple choice modifiers are used for options such as burger toppings where customers can select more than one add-on. Prices automatically adjust to match the selection – creating the clearest complicated order ever.


Variations or extras added to the original item.

No Options

Some items have many ingredients, so rather than adding them for each order, set the default to logically include all ingredients and use these to remove any of the unwanted items.

  1. In BackOffice, navigate to the Item List.
  2. Select an item that needs modifiers & click the 'Modifiers' tab.
  3. Click the 'Add an option' link under Add-ons or "NO" Options.
  4. Enter the option name and a price, if applicable.
  5. Repeat steps 3 and 4 as necessary. Click 'OK' or 'Update' to save changes and tap 'Get Updates' on the register when finished.

Modifiers Report

The sales report for modifiers gives an overview of modifiers sold on each item within a given date range.

  1. In BackOffice, click 'Analytics' from the menu and select 'Sales by Modifer'.
  2. Choose a date range from the dropdown and click 'Retrieve'.