Activate & Sign In

Activate your register to connect the ShopKeep app with BackOffice and sync your data. Then, sign in and open your first shift.

View our Download and Activate video below.

Table of Contents

Activate ShopKeep

Activate the ShopKeep app to link your register and account. If you need help downloading ShopKeep, check out our Introduction to the iPad article.

Activate from the ShopKeep App

1 Open ShopKeep and tap Activate Your Register.


2 Enter your store name and manager code.

  • Store Name: Your account name with no spaces or punctuation.
  • Manager Code: The default is 1234.

3 Press Activate.

Activate from BackOffice

1 Sign in to BackOffice on the iPad.

2 Tap Activate Your Register.


3 Press Got it? Let’s do this.


4 Tap Activate Your Register and Open.


If the App Store opens instead of ShopKeep, download the ShopKeep app and try again.

Sign In & Open Shift

Sign in to the register as a manager and open a shift so cashiers can ring up sales.

1 Enter the 4-digit manager code and tap Sign In.


2 Browse the help screen. Tap X, in the corner, when done.


3 Enter your starting cash amount and Open Shift.

This amount can only be changed by opening a new shift.


4 Press Transaction to start processing sales.

Or, Sign Out to allow a different employee sign in.