About ShopKeep

ShopKeep Leadership

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  Michael DeSimone

  President and CEO

  

  Michael DeSimone

  President and CEO

  Michael is a global chief executive, with more than 25 years of experience working within the financial services and technology industry. As President and CEO at ShopKeep, Michael leads strategy to sustainably grow and scale the business, which processes more than $8.5 billion in transactions annually. Prior to joining ShopKeep, Michael was President and CEO of Borderfree, where he was responsible for the overall strategic direction including the company's transformation from an online currency conversion service to a provider of global ecommerce solutions. He led the company through their successful IPO in 2014 and its sale to Pitney Bowes in 2015. Michael has also earned recognition on the Smart CEO's Future 50 list in 2015 and was named an Ernst & Young Entrepreneur of the Year.

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  Ed Neumann

  Chief Financial Officer

  

  Ed Neumann

  Chief Financial Officer

  At ShopKeep, Ed oversees the company's finance, legal, facilities and human resource functions. Ed has more than twenty-eight years of financial and operations experience. He was previously the Chief Financial Officer of PeopleDoc, a cloud-based SaaS company offering HR Service Delivery platform solutions. Prior to that he was the Chief Financial Officer at Borderfree, an international ecommerce technology and services company, overseeing the growth and expansion of the business through its initial public offering and subsequent acquisition by Pitney Bowes in 2015. He also spent nearly a decade at Charming Shoppes, Inc., a women’s multi-channel apparel retailer, and held several key executive roles, including Senior Vice President and Chief Operating Officer at Charming Direct, the company’s ecommerce division. Ed holds a B.S. in Accounting from West Chester University in Pennsylvania.

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  Andrew Gorrin

  Chief Marketing Officer

  

  Andrew Gorrin

  Chief Marketing Officer

  At ShopKeep, Andrew leads all go-to-market strategies and initiatives for the sales and marketing departments. With over 15 years of experience advocating for small business, Andrew brings a focused passion to the small business industry. Andrew started his career with Brodeur Worldwide, and spent five years with American Express in senior positions focused on customer engagement and acquisition for its small business division, OPEN. He was also a Senior Manager at Dove Consulting, where he led client engagements focused on the retail financial service sector. Prior to joining ShopKeep, Andrew served as the Senior Vice President for Marketing at Web.com, leading the company's customer acquisition strategy, its cross-sell and upsell programs, its inside sales team and managing the product portfolio for its custom website and social media product lines. Andrew holds an MBA from Georgetown University and a B.A. from the University of Rochester.

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  Daniel Rolnick

  Chief Technology Officer

  

  Daniel Rolnick

  Chief Technology Officer

  At ShopKeep, Daniel leads the company's strategy across key technology initiatives, aligning technology-related decisions with the company's strategic vision. Prior to joining ShopKeep, Daniel served as Chief Technology Officer for Yodle, an online marketing service that helps local businesses build a strong online presence. Daniel spent the eight years prior at Barclays Capital working on POINT, a SaaS platform for 200 of the largest global investment portfolio managers, where he held the position of Head of POINT Application. Daniel received his Bachelor of Science in Computer Science with honors from the Georgia Institute of Technology.

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  Crystal Caligiuri

  Chief Customer Officer

  

  Crystal Caligiuri

  Chief Customer Officer

  At ShopKeep, Crystal leads Customer Success and is charged with leading our award winning merchant onboarding and Customer Care teams, as well as growing the ShopKeep Payments and Capital businesses. Crystal leads teams across all four ShopKeep offices: New York, Belfast, Portland and Chicago. Crystal brings with her over 20 years of experience, focused in operations, customer success, and technology. Prior to ShopKeep, Crystal held many high profile roles at Gilt Groupe, focused on growth, including customer experience, supply chain, real estate, strategy and planning, project management, purchasing and merchandising operations. She also launched Gilt's international business in 2011. Crystal has an MBA from Columbia Business School and an B.S. in Economics from the University of Pennsylvania.

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  Kelly Leyden

  SVP of People

  

  Kelly Leyden

  SVP of People

  At ShopKeep, Kelly leads all People strategies and initiatives including talent acquisition, organization development, employee experience and internal communications. With over 19 years of experience in large, small and mission driven businesses, Kelly brings a focused passion for aligning the consumer and employee experience. Kelly started her career with Ingersoll Rand, where she realized the huge impact that people have on business. She spent time at Iron Mountain and at eBay in senior positions leading global reorganization and building new business. Kelly then became the Head of People for Learnvest, where she worked through its’ sale to Northwestern Mutual, helped to lead the digital transition and finally the integration of the two companies. Prior to joining ShopKeep, Kelly served as the Head of People for S’well, leading the company’s People strategy.