Cara Wood

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Cara Wood is a marketing associate at Capterra and a graduate of Mary Washington. She's the author of Capterra's retail tech blog. When she's not hard at work at Capterra, she can be found horseback riding, reading, and generally enjoying life.

Customer Satisfaction | Dec 05, 2016
How to Deal with Difficult Customers During the Holidays

If you work in retail, you’re going to deal with difficult customers. To help you survive the worst confrontations, here are a few tips to follow.

Cara Wood

How to Deal with Difficult Customers During the Holidays

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