We’ve made important changes to our service to help your business during COVID-19.

There’s a lot of uncertainty right now, but our commitment to helping our customers in any way that we can remains the same. The health, safety, and well-being of you and your customers are our top priority.

That’s why we’ve made our eCommerce and Online Ordering features available to all ShopKeep customers at no additional cost, for a limited time. 

In addition, all Classic and Basic customers can upgrade to our Essential or Advanced plans at no extra cost for the next three months to get access to in-store gift cards, QuickBooks integration, email marketing with Mailchimp, and more.

We anticipate rolling out additional updates to our service as things progress, so we recommend bookmarking this page for quick and convenient access.

Start Selling Online With ShopKeep

As social distancing becomes more of a requirement than a suggestion, your customers may not be able to visit your store or restaurant like they normally would. You can keep your communities safe and still let them shop by taking your business online with eCommerce and Online Ordering.

covid 19 service updates ecommerce shopkeep

For Retailers:
It only takes minutes to set up a fully functioning online store within ShopKeep. Your existing inventory syncs to your website for fast and easy setup. Customize your site’s name, look and feel, as well as payment and shipping options right from BackOffice.
Learn More About Setting Up Your Online Store

covid 19 service updates online ordering shopkeep (1)

For Restaurants:
Turn on Online Ordering in BackOffice to allow customers to place orders for pickup. We’ve also included features like:

Scheduled Pickup: Your customers can choose exactly when they’d like to get their order.
Customized Email Notifications: Make your email notifications match your look and feel.
Staff Notes: Add special notes or instructions to orders that only your staff can see.
Discounts and Gift Cards: Create offers to encourage your customers to keep supporting you.

These are must-have features for restaurants, bars, and cafes in areas with mandated closures.

Learn More About Setting Up Online Ordering 

Health and Safety Resources for Small Businesses

Preparing Your Business for an Outbreak

The Ultimate Guide to Cleaning Your Retail Store During COVID-19 

How to Safely Clean and Sanitize Your POS System and Phone

For Your Customers: How to Shop Safely in Stores During COVID-19

Additional COVID-19 Information and Resources

World Health Organization’s Official COVID-19 Updates

Social Distancing Best Practices

See More Financial and Safety Resources

emily polner shopkeep

Emily Polner

As the Content Writer at ShopKeep, Emily brings her passion, knowledge, and expertise to give you helpful tips on how to take your business to the next level. Her work has helped thousands of small business owners and entrepreneurs achieve major milestones. You can follow her on LinkedIn.