New York – February 25, 2014 – ShopKeep POS, the cloud-based point of sale system designed by a small business owner, today announced its has been awarded for the second year running at the global Stevie Awards for Sales & Customer Service. The ShopKeep Customer Care team was named ‘Customer Service Department of the Year’ and presented with the prestigious Gold Award.

“ShopKeep’s mission is to make retailers successful, to make their days happier and to make the service we provide unintimidating and friendly,” said Jason Richelson, Founder and CEO. “Our Customer Care team lives this mission everyday and I am incredibly proud of them.”

Mr. Richelson, a former wine and grocery store owner, created ShopKeep based on his frustration with a PC-based POS system and service he thought should be better. He built ShopKeep the way he as a customer would want to experience it, steeped in a deep understanding of what brick and mortar retailers go through everyday.

“Small business owners are some of the busiest people I know, which is why it’s important they have easy access to help when they need it,” continued Mr. Richelson. “Our team is available seven days a week to help with everything from hardware to analytics. We are a partner to our customer’s success – when they succeed, we succeed.

The awards were presented to honorees during a gala banquet on Friday, February 21 at the Bellagio in Las Vegas. More than 1,500 nominations were considered.

Notes to editors:

  • Visit the ShopKeep blog for images and video.
  • ShopKeep customers include quick serve restaurants like cafes and bakeries and retail stores like gift shops and clothing boutiques.

About ShopKeep® POS

ShopKeep POS exists to help small businesses run better businesses. Founded and designed by a small business owner, we provide cloud-based point of sale software for managing retail shops and restaurants. ShopKeep allows business owners nationwide to set-up their registers in minutes, accept cash and credit cards with their choice of processor, view real-time sales on their smartphone and easily track inventory and staff. Most importantly, our award winning customer care team is available to help seven days a week. Everything we do is about supporting small businesses. Visit to learn more or follow @ShopKeep for updates.

Paul Nugent is a small business advocate, and Head of Marketing at ShopKeep point of sale’s UK headquarters. Paul uses his background in the startup space, along with his POS system expertise, to allow small business owners to make informed decisions within their specific budgets.