Ease-of-use, access to reporting, and reliable customer service represent major themes from customer feedback.
ShopKeep, the top rated tablet to-cloud point of sale (POS) and payments platform chosen by over 24,000 independent retailers and restaurants, announces its’ ranking as the top-rated North American Cash Register and POS System and the only North American POS with a five star rating by Trustpilot, a site dedicated to building one of the largest online customer-verified review communities. ShopKeep’s dedication to offering excellent customer service and an intuitive and easy to use, yet powerful platform for small business owners, is among the top praise received on the review site.
“While we are always pleased to receive high praise from industry experts, we are most proud of the consistent high praise that we receive from our customers ” says Michael DeSimone, CEO of ShopKeep. “ShopKeep is the central nervous system for many of these small business operations, so we respond to customer feedback as a very real checkpoint of how we are doing. It is an ongoing reminder of our greater mission to serve the small business communities by providing them with technology that will streamline their operations and give them the level of business insight that traditionally has only been available to larger businesses.”
One such customer review from Trustpilot, the owner of Crane’s Country Store, David Crane stated, “As a 4th generation country store, we have had a range of registers. From a classic NCR in brass with a crank handle, to pads of paper with a calculator, we needed to modernize without compromising our motif. The wooden cases to enclose our iPads from ShopKeep help hide the fact that we are in the 21st century. We also love the back office features that are helping find what categories are succeeding and failing and helping us make purchasing decisions.” While another reviewer, Jennifer Lawrence, the owner of Steamin’ Hot Coffee, wrote, “After looking at multiple POS systems for use with an iPad, I decided on ShopKeep. ShopKeep continually delivers outstanding performance by offering phenomenal Customer Service, always improving their reporting capabilities, and continuously looking ahead at how and what to offer their customers in order to provide them with optimal information.”
The ranking on Trustpilot is in addition to many other customer and industry review sites that highlight ShopKeep’s cloud-based POS software as one of the best in the business, such as The Better Business Bureau, Software Advice, and Business News Daily.
Everything ShopKeep does supports growing and independent businesses. Built by and for small business owners, ShopKeep provides an intuitive, secure, tablet-to-cloud point of sale and payments processing platform with POS software that empowers merchants to run smarter businesses by optimizing staffing, managing inventory and accessing real-time sales reports and customer information on one seamless, cloud-based system. With more than 24,000 customers, ShopKeep’s award-winning customer care team is available to help 24/7 and provides a robust support network for growing business owners. ShopKeep is headquartered in New York City, with offices in Portland (OR), Chicago (IL), and Belfast (NIR). Visit www.ShopKeep.com to learn more about ShopKeep’s POS system. You can also join the conversation on the ShopKeep blog and follow us @ShopKeep on Twitter.