ShopKeep, the cloud-based technology solution that transforms an iPad into a smart, connected cash register that is used by more than 23,000 small businesses, was presented with a Bronze Stevie Award for Customer Service Department of the Year at the 11th annual Stevie Awards for Sales & Customer Service. The Company received the distinction among organizations with over 100 employees within the Computer Software category.
Developed and designed for small business owners, by small business owners, ShopKeep provides a nimble and secure iPad POS that allows independent retailers and restaurants to tap into sophisticated operations management technology without the high level of costs and complexity traditionally associated with point of sale systems. Ensuring the Company’s small business clientele are provided with the high-quality support necessary to their success is a major priority for ShopKeep. The Customer Service Department award reflects on the Company’s commitment to serving customers as an end-to-end solutions provider, through a Customer Care team that deeply understands their needs and how to support them.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes several of the world’s leading business awards programs including the prestigious American Business AwardsSM and International Business AwardsSM. The awards were presented during a gala banquet on Friday, February 24 at Caesars Palace in Las Vegas, Nevada. More than 650 executives from around the world attended.
“We are honored to be recognized by the Stevie Awards for our Customer Care team’s continuing efforts to deliver best-in-class client support to an expanding customer base. When it comes to the small businesses we serve, it is critical that every interaction they have with our team – around issues, challenges or questions – is timely and effective, for the benefit of both their businesses as well as our own,” said Crystal Caligiuri, Senior Vice President of Operations and Customer Care, ShopKeep. “ShopKeep’s greater mission has always been to help independent merchants manage a smarter business, and our team’s objective is to continue innovating and enhancing our customer care function to help ensure success for our customers.”
“The Stevie Awards for Sales & Customer Service continues to be among the most competitive and fastest-growing of our awards programs,” said Michael Gallagher, founder and president of the Stevie Awards. “The growth of the program illustrates the importance of the functions highlighted – sales, business development and customer service – to successful enterprises of all types, and how integral recognition in these domains are to building and maintaining corporate reputations.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
Everything ShopKeep does supports growing and independent businesses. Built by and for small business owners, ShopKeep provides an intuitive, secure, iPad point-of-sale system with POS software that empowers merchants to run smarter businesses by optimizing staffing, regulating inventory and accessing sales reports and customer information on one seamless, cloud-based platform. With more than 23,000 customers, ShopKeep’s award-winning customer care team is available to help 24/7 and provide a robust support network for growing business owners. A member of Apple’s Mobile Partnership Program, ShopKeep is headquartered in New York, with offices in Portland, Chicago, Washington, D.C. and Belfast. Follow @ShopKeep on Twitter, join the discussion on the ShopKeep blog or visit www.shopkeep.com to learn more about ShopKeep’s POS system.
ICR for ShopKeep
Laura Anderson, 203-682-8267