ShopKeep, a leading tablet to cloud payments and point of sale platform trusted by over 20,000 customer locations, was presented with a Silver Stevie Award for Customer Service Department of the Year at the 12th annual Stevie Awards for Sales & Customer Service. The Company received the distinction among organizations with over 100 employees within the Computer Software category. This is the 5th consecutive year ShopKeep has been recognized by the Stevie Awards.

Built by and for small business owners, ShopKeep provides an intuitive and easy to use point of sale system that empowers small business owners to optimize their business performance in today’s tech-driven world. ShopKeep recognizes the importance and positive impact an intuitive and easy to use, yet powerful point of sale system has for a busy store-owner, ensuring their shop is able to accept sales and run their business operations at the highest level.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.  The Stevie Awards organizes seven of the world’s leading business awards programs, also including the prestigious American Business Awards and International Business Awards®. The awards were presented to honorees during a gala banquet on Friday, February 23 at Caesars Palace in Las Vegas, NV.  More than 600 executives from the U.S.A. and several other nations attended.

“We are very proud of our recognition this year, especially as it ties to the advancements ShopKeep made towards optimizing our customer service experience for our small business owners. We made several changes in 2017 that greatly improved our merchants’ experience, in particular, the launch of text as a support channel,” said Crystal Caligiuri, Senior Vice President of Operations and Customer Care, ShopKeep. “We are always happy to receive feedback from experts in the industry, as well as from customers as it pertains to their experience when they contact our support specialists.”

“All of our Stevie Award winners should be proud of their achievements.  Independent professionals around the world have agreed that their accomplishments are worthy of our public recognition,” said Stevie Awards president Michael Gallagher.

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at


About ShopKeep

ShopKeep empowers tens of thousands of businesses to thrive in the modern economy by enabling them to take payments and manage their operations smarter, quicker, and easier. ShopKeep merchants are able to easily manage inventory, optimize staffing, and access real-time sales reports and customer information all from one, seamless, cloud-based platform. ShopKeep’s award-winning customer care team is available 24/7 and provides robust support to businesses in the retail, quick serve, and full service restaurant & bar space. ShopKeep is headquartered in New York City, with offices in Portland (OR), Chicago (IL), and Belfast (NIR). Visit to learn more about our small business software. You can also join the conversation on the ShopKeep blog and follow us @ShopKeep on Twitter.


About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at
Sponsors of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Rant & Rave, Sales Partnerships, Inc. and ValueSelling Associates, Inc.



Alissa McCue

Alissa McCue

Alissa McCue has over 10 years of marketing and public relations experience working for top brands in retail and technology. As Senior Manager of Public Relations at ShopKeep, a leading iPad Point of Sale System, Alissa is focused on highlighting ShopKeep's major achievements and thought leadership in the POS and technology space for independent businesses.