3 Types of Challenging Customers — And How To Deal With Them
Ah, the “difficult” customer. We show you how to handle angry customers, indecisive customers, and internet vigilantes.
25 Simple Customer Service Tips All Retailers Should Try
For small retailers, improving customer satisfaction can be the difference between thriving and surviving. Apply these 25 customer service tips to enhance the customer experience in your small business.
Why Your Shoppers are Unhappy... and How to Remedy It
Learn how to identify and solve the common customer satisfaction issues that could be preventing your business from reaching its full potential.
15 Retail Customer Retention Tactics for Brick-and-Mortar
With growing retail competition, you need top-notch customer retention tactics to ensure you do more than simply sell inventory. Here are a few of our favs.
How to Increase Sales in Retail — The Ultimate Guide
Learning how to increase sales in retail doesn’t have to be difficult. Follow our ultimate guide to jump start your sales and boost your revenue.
How to Deal with Difficult Customers During the Holidays
If you work in retail, you’re going to deal with difficult customers. To help you survive the worst confrontations, here are a few tips to follow.
The Benefits of Selling Gift Cards This Holiday Season
The holiday season is here and gift cards are one of the most requested items. Here’s why there are huge benefits to offering gift cards at your business.
Say “Hello” to the Small Business Hub
ShopKeep is happy to announce the relaunch of our blog. Though our old blog served you well, please give a warm welcome to ShopKeep’s Small Business Hub.
How to Improve Retail Sales | The Paradox of Choice
When it comes to your customers:More is less and less is more. Learn how to improve sales in your small business by reinforcing the paradox of choice.