If you’re a restaurant manager or have a business using our Open Checks feature, you’ll likely find this update beneficial.
In the newest iteration of the ShopKeep app, we’ve added the ability to void specific line items from a saved check, and if applicable, also print a void ticket to the kitchen or prep room. A manager can now also choose whether to require manager verification to void items from a transaction.
With this update, we’ve resolved several pain points:
- You can save time by voiding entire transactions without having to delete line by line.
- You can prevent potential losses from theft by requiring manager verification for voids.
- You can alert ticket recipients such as kitchen staff by printing a void ticket when an item is removed from an order.
Here is a screenshot of the manager verification prompt when you attempt to void a line item: