Use the Receive Inventory role to limit BackOffice access and maximize productivity.

Many businesses that use ShopKeep are retailers that sell products that they buy from suppliers and periodically receive in shipments. Receiving these items is often a straightforward, but time-consuming activity that is well-suited to delegating to an employee. However, many business owners have told us they can’t do this because they are not comfortable giving too many employees access to BackOffice, where they can view sensitive sales data and change time clock entries.

Today, we are excited to announce a solution to this problem: the Receive Inventory User role! Staff assigned to this role can log in to BackOffice and use the Receive Inventory feature to record the quantity and, optionally, the cost of new stock. That’s it. They won’t be able to see or access any other BackOffice features, keeping your sensitive data private and preventing unauthorized changes to your store.

In the cases where a new shipment includes a product that is completely new to your business, an account owner or a BackOffice Manager will need to add that product to the BackOffice first before a Receive Inventory User can start receiving it. This is another safety feature that we implemented after feedback from business owners who were concerned about employees tasked with receiving inventory also making unauthorized changes to item names or item prices. Learn how to set up your new users here and a little more about what they can do here.

We hope you enjoy using this new role, but we also want to hear your feedback! For example, if you would like to allow your employees to create and edit items while only being prevented from viewing reports or time clock, let us know. Have other suggestions? Leave a comment on this post, use the “Send Feedback” feature in the menu in the top right corner of your BackOffice, or email us at

Will Lynes

Will Lynes

Will Lynes is a Director of Product at ShopKeep with a focus on BackOffice. He has been applying his passion for research, design, and technology to building better tools for small businesses since 2006.