Why The Double Windsor Ditched Its PC POS System for ShopKeep

“ShopKeep strikes the perfect balance between a traditional POS system and a simple cash register. It allows us to easily take orders without the big learning curve of traditional POS systems, while still maintaining the professional restaurant look and tracking all of our important information online.”

– Paul Cacici, Chef and Co-Owner, The Double Windsor, Brooklyn, NY

Restaurant and Bar POS made simpler

Five years ago, Paul and his partners decided to open The Double Windsor, a craft beer bar and kitchen in Brooklyn, NY. At the time, they felt that the next step in taking payments was to invest in an expensive PC-based POS system – as do most bar and restaurant owners. However, it didn’t take them very long to realize that there was too much to learn about the system and that all they really wanted was something simple and affordable.

“This system is the perfect middle-ground between the ease of a cash register and all of the bells and whistles of our complicated old-school POS system.”

Enhanced Employee Management

For a restaurant and bar owner, there is a lot more to track than just sales and inventory. Keeping tabs of employee activity is one of those important tasks that can really impact your bottom line. With cloud-based reporting, ShopKeep makes it easy to track employee hours, sales by employee, and any discounts offered by each employee – even when you aren’t physically there.

“Before ShopKeep, there was really no way for us to track what was being charged and discounted when we were away from the business. The BackOffice allows us to easily check discounts and staff meals online even when we’re away.”

The bottom line

Paul and his team have created a local favorite in Prospect Park, Brooklyn. Using ShopKeep, they’ve been able to spend less time managing their POS system and reporting, and focus more on their customers instead.

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