Real, Live, 24/7 Customer Care

stevie winner for sales & customer service 2013

Our number one commitment has always been, and always will be, supporting you and everything your business does. That’s why we offer live support to all of our customers 24-hours-a-day, 7-days-a-week, further extending our promise of being there whenever and wherever you may need us. Moreover, that support is free and unlimited, meaning we’ll always be there for you.

2014 gold stevie winner for sales & customer service

The Ultimate Guide to Everything ShopKeep

Need to know how a report works? Looking to add inventory remotely? Just want a little help with your initial setup? In addition to our live support, we have a comprehensive Support Site that provides detailed instructions about how to do anything on our system. Chock full of screenshots and videos, beginners and experts both have it bookmarked.

Visit the ShopKeep Support Site

Always Available, 24/7

Our real, live US-based team (no call centers!) is always available by phone, email, or chat. We can confidently say that our customer care is the best in the business.




“One of the big things for me was the support I received after Hurricane Sandy. I must have spoken to ShopKeep Customer Care 10 times that week and they were always available and always ready to help. It’s really important to know that I have that support. I like the fact that ShopKeep pushed on through – just like we had to.”

— Nena, Palenque Food Truck

Ready to get started?

Start Your Free Trial Now

For more information, call a POS Specialist at