ShopKeep Beta Installation

Before releasing an update, we give our power users the chance to test it out and provide feedback. Review some frequently asked questions about ShopKeep Beta, then learn how to install ShopKeep Register Beta or ShopKeep Pocket Beta if accepted into the program.

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Frequently Asked Questions

Before viewing our installation guide, read through these frequently asked questions to become more familiar with the beta testing program.

Is the iOS Register the only available Beta?

No, the Beta program is available for iOS Register, BackOffice, Pocket (iOS and Android), and Hardware.

Learn more about being a beta tester here or apply here.

How do I become a beta tester?

Visit our Beta Enrollment page to apply to become a beta tester. Depending on which features we are testing, our team may be looking for a certain type of merchant. If you’re accepted to the beta program, you’ll receive a follow-up email with instructions to confirm your participation.

Is the ShopKeep Beta reliable?

Yes. Our team tests beta releases to make sure they are just as reliable as the publicly available version of ShopKeep. However, there may be some cosmetic or functional differences we would like your feedback on.

What is expected of me as a beta tester?

A beta tester’s job is to use ShopKeep as normal, try out any new features being tested, and provide us with feedback. Visit our Being a Beta Tester article to familiarize yourself with some important terms and learn how to send us feedback.

I currently use ShopKeep Beta, where do I send feedback?

If you are a beta tester, email beta@shopkeep.com to send us your feedback. Visit our Being a Beta Tester guide to learn what to include in your email.

Is it necessary to update ShopKeep Beta Register?

Yes, being part of the beta team means you must install updates when prompted. This ensures the beta software is up to date so you can provide the most relevant feedback.

iOS Register and Pocket Beta Installation

Once accepted into the beta program, follow the steps in each section below to set up ShopKeep Register Beta on an iPad or ShopKeep Pocket Beta on any iOS device.

Register and Download

After receiving a beta invitation from HockeyApp, register for a HockeyApp account to download the ShopKeep Beta software.

  1. Sign into your email account on the iOS device and open the message from HockeyApp.
  2. Tap 'Show Invitation'.
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  3. Tap ‘Register’ (iPad) or ‘Create new account’ (iPhone) to sign up for HockeyApp.

    Have an existing HockeyApp account? Tap ‘Sign In’ to log into it, then:

    • If this device is registered to your HockeyApp account, skip to step 12.
    • If this device is not registered with HockeyApp, skip to step 5.

  4. Fill in your information and tap 'Register' to confirm.
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  5. If prompted, tap ‘Register Device’.
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  6. Tap ‘Install’ to register the device with HockeyApp.
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  7. Tap ‘Allow’.

    Safari will automatically close and the Settings app will open.

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  8. Tap ‘Install’ to install the required HockeyApp profile.
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  9. Enter the iOS device passcode, if necessary.

    This is the code used to unlock the device, NOT to sign into the ShopKeep app.

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  10. Tap ‘Install’ to confirm the profile installation.
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  11. After installation, tap ‘Done’ to return to Safari.
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  12. Tap the ShopKeep icon.
  13. ShopKeep Register

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    ShopKeep Pocket

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  14. Tap ‘Install’ to download the beta app.
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  15. Tap ‘Install’ to confirm the download.
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  16. Continue to the next section to trust apps from ShopKeep.

Trust ShopKeep

With ShopKeep Register Beta or ShopKeep Pocket Beta installed, follow the steps below to trust ShopKeep.com to avoid an error when opening the app.

Failure to complete these steps will cause an ‘Untrusted Enterprise Developer’ error.

  1. From the home screen, open ‘Settings’.
  2. Tap 'General' and select 'Profiles & Device Management'.
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  3. Select 'ShopKeep.com'.
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  4. Tap 'Trust ShopKeep.com' to trust apps from ShopKeep.
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  5. Tap 'Trust' to confirm.
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  6. Continue below to activate ShopKeep Register Beta or ShopKeep Pocket Beta.

Activate the Beta

Open and activate ShopKeep Register Beta or ShopKeep Pocket Beta to begin testing the app.

  1. If testing ShopKeep Register Beta, follow the steps here to first deactivate your existing register before activating the Beta.
  2. Return to the home screen and open 'ShopKeep ß' or ‘Pocket ß’.
    ShopKeep Register

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    ShopKeep Pocket

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  3. If prompted, sign in with your HockeyApp login.
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  4. Activate the ShopKeep Register or add your account to ShopKeep Pocket.
    ShopKeep Register

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    ShopKeep Pocket

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Android Pocket Beta Installation

Once accepted into the beta program, follow the steps in each section below to set up ShopKeep Pocket Beta on an Android device.

Register and Download HockeyApp

After receiving a beta invitation from HockeyApp, register for HockeyApp and download the application to get access to ShopKeep Pocket Beta.

  1. Enable ‘Storage’ permissions for your Android device’s web browser.

    For help with permissions, visit one of the following:

  2. Sign into your email account on the device and open the message from HockeyApp.
  3. Tap 'Show Invitation'.
  4. Tap ‘Create new account’ to sign up for HockeyApp.

    Have an existing HockeyApp account? Tap ‘Sign In’ to log into it, then:

    • If the HockeyApp application is already installed on this device, skip to the next section.
    • If HockeyApp is not installed on this device, visit install.hockeyapp.net, then skip to step 6.
  5. Fill in your information and tap 'Register' to confirm.
  6. Tap ‘Download HockeyApp for Android’ to download the HockeyApp application.
  7. Tap ‘OK’ to confirm the download.
  8. Once downloaded, open the ‘app-live-release.apk’ file.
  9. Tap ‘Settings’ and enable app installations from unknown sources, then tap the back button.

    Steps may vary based on your specific Android version. Visit Google support for more information.

  10. Tap ‘Install’ to install HockeyApp.
  11. After installation, tap ‘Open’ to launch HockeyApp.
  12. In HockeyApp, tap ‘Sign In’.
  13. Tap ‘Authorize’.
  14. Continue below to download and set up ShopKeep Pocket Beta.

Download and Set Up Pocket Beta

With the HockeyApp application downloaded, follow the steps below to download, open, and begin testing ShopKeep Pocket Beta.

  1. In HockeyApp, tap the ShopKeep Pocket icon.
  2. Tap the download button to download the beta app.
  3. If prompted, tap ‘App Settings’ and enable installations from HockeyApp, then tap the back button.
  4. Tap ‘Allow’ to give HockeyApp storage permissions.
  5. Once downloaded, tap ‘Install’ to install ShopKeep Pocket Beta.
  6. After installation, tap ‘Open’ to launch ‘Pocket ß’.
  7. Sign in with your HockeyApp login.
  8. Tap ‘Get Started’ to add your account to Pocket.

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