Setup for Brick & Mortar Stores

Brick and mortar businesses generally have a fixed location and building. Typically, they have their own internet connection through an Internet Service Provider (ISP) and manage their own network.

Table of Contents

Network Setup

We recommend using a dedicated router with ShopKeep. If your ISP provides a modem/router combination device, put it in “bridge” mode and connect a separate router.

Direct Connection via ISP

  1. Contact your ISP to set up your location for an internet connection.
  2. Set up the provided router for WiFi (Or use our supported R7000 Nighthawk Smart Wireless Router).

Networks & Printers

Need to print order tickets? You’ll have to plug your ethernet printer directly into your router. If this isn’t a possiblity, use the WN2500RP Range Extender to repeat your current network so you can connect your printer directly to the extender and wirelessly to the router.

If you don’t need the ability to print order tickets, simplify setup by using a Bluetooth receipt printer.

Check out our Best Practices for Network Setup support article for additional setup recommendations.

Set Up Your Hardware

While hardware setups vary from business to business, we’ve provided guides for some common setups.

Quickservice Hardware

These business types handle high volume buy-and-go customers in environments such as cafes and take-out.

Essential Hardware

  1. Set up your Ethernet or Bluetooth Receipt Printer and Cash Drawer.
  2. Set up your Ticket Printer.

Recommended Extras

  1. Set up a Credit Card Reader.
  2. Add a Cash Drawer Mount.
  3. Add a case of Printer Paper.

Retail Hardware

Brick and mortar retail can include boutiques, liquor stores, and stores with high sales volume.

Essential Hardware

  1. Set up your Ethernet or Bluetooth Receipt Printer and Cash Drawer.
  2. Set up your Barcode Scanner.
  3. Set up your Simplicity iPad Enclosure.

Recommended Extras

  1. Set up your DYMO Label Printer (with labels).
  2. Set up a Credit Card Reader.
  3. Add a Barcode Scanner Stand or Charging Cradle.
  4. Add a Cash Drawer Mount.
  5. Add a case of Printer Paper.

Bar / Restaurant Hardware

These business types handle high volume buy-and-stay customers.

Essential Hardware

  1. Set up your Ethernet or Bluetooth Receipt Printer and Cash Drawer.
  2. Set up your Ticket Printer.
  3. Set up your Simplicity iPad Enclosure.

Recommended Extras

  1. Set up a Credit Card Reader.
  2. Add a Cash Drawer Mount.
  3. Add a case of Printer Paper.

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