Open Priced Items

Open pricing is used for custom made, market priced, or miscellaneous inventory items that are not priced until the time of purchase. Learn how to use open priced items with ShopKeep, create an open priced item in BackOffice, and sell the item at the register.

Watch our Open Priced Items video below:

Open Priced Items

Table of Contents

What are Open Priced Items?

To understand how to use open priced items with ShopKeep, let’s define what they are and look at some different examples.

Open priced items are basic inventory items with no set price. The cashier manually enters a price at the register when selling the item.
Examples of open priced items:
Gift Cards

Gift card purchase amounts vary from sale to sale. Open pricing allows a cashier to enter the exact amount to load onto a card. Additional setup is required to use gift cards at the register. Visit our ShopKeep Gift Cards article for more information.
Services

Labor costs for repairs, product assembly, moving, and other services vary based on a range of variables. Adding an open priced item for labor or services allows a business to ring up the exact cost required for any job.
Miscellaneous Items

Use open pricing to sell these types of miscellaneous items:

  • Items with prices that change often, such as market-priced food items
  • Items with prices that depend on a customer’s needs, such as custom-made items
  • Items that may not be in inventory individually, such as consignment items
  • Create an Open Priced Item

    Set up an open priced item in BackOffice so you can sell it at the register.

    1. From the Items List in BackOffice, add a new basic item.

      Only basic items can have open pricing. Items with variants cannot be open priced.

    2. Fill in the item's details and set 'Priced' to 'In Store'.

      In Store enables the cashier to enter the sales price at the register when selling the item.

      Click to Enlarge
    3. Click 'Save' to create the item.
      Click to Enlarge
    4. (Optional) Add the item to the register button layout.
    5. In the ShopKeep app, tap 'Get Updates' to sync the new item to your register.

    For a more detailed walkthrough of creating a basic item, visit our Add Basic Items article.

    Sell an Open Priced Item

    An open priced item has no set price, so the cashier enters the price as they ring it up. Use open priced items to sell things like shipping costs, bulk goods, or other miscellaneous items.

    1. Add an open priced item to a sale.
    2. Enter the item's sale price and tap 'Done'.
    3. Complete the sale as usual.

      Visit our Running Sales at the Register article if you need help finishing the sale.

      Click to Enlarge

    • Help us improve ShopKeep Support. Was this article helpful?
    • YES   NO