Get Started with ShopKeep's #1-rated register. It's quick and hassle-free.
Hey there! To begin, tell us a little about your unique business.
Free Accounts with ShopKeep
Free ShopKeep accounts come with many benefits including a powerful register system, easy to set up credit card processing, detailed reporting, and unlimited inventory items. Start setting up today to begin running sales, schedule a demo to see the software in action, and, if you need more functionality, upgrade your account.
Table of Contents
What is a Free ShopKeep Account?
A free ShopKeep account allows you to use ShopKeep in a single location, with a single register, and a single staff member. It includes unlimited inventory, detailed reporting for up to $5,000 in sales each month, and limited access to ShopKeep Pocket. If you are interested in adding additional registers, locations, or staff members, are running more than $5,000 per month in sales, or need access to live support, upgrade your account directly from BackOffice.
Account Setup
Get started with a free ShopKeep account by creating an account directly from the ShopKeep Register app in the Apple App Store. Continue initial setup by adding inventory items and customizing receipts in the app.
Follow the steps here to sign up for a free account from the iOS ShopKeep Register app.
Click to Enlarge
Add Items
Begin by entering the inventory items that will be sold at the register. As you add items, you can customize the details of each one, including the price, cost, tax, and quantity on hand.
At the register, tap ‘Manage Items’ from the Main Menu.
Set up the ShopKeep Register app on your iPad or Android device to get started running sales! Learn the basics below.
Download and Activate
Visit our Introduction to the iPad article or our Introduction to Android article to learn how to download and install the ShopKeep Register app. Activate the ShopKeep app to link your account with the register.
If you downloaded and activated the ShopKeep Register app during account setup, skip this section as your register is already activated.
Open the ShopKeep app and tap 'Activate Your Register'.
Click to Enlarge
Enter your store name and manager code, then tap 'Activate'.
Store Name | Account name with no spaces or punctuation. Manager Code | Can be found in the Staff List or in your welcome email.
(Optional) If prompted, enable push notifications.
Notifications alert you with updates on matters affecting your ShopKeep account, such as when there is a service disruption. Notifications can be disabled at any time from the Settings app on the iPad.
This feature is only available on the ShopKeep Register for iOS. If not prompted during activation, you may be asked later to enable notifications from the sign in screen after a register shift is closed. Stay tuned as we roll out this feature to everyone.
Book a 15 minute session with a ShopKeep representative for a demonstration of how ShopKeep works, and learn how the ShopKeep register will help your business.
In the ShopKeep Register app for iOS, tap the menu icon, then select ‘Schedule a Demo’. Using the ShopKeep Register app for Android? Instead, tap ‘Schedule a Demo’.
When your business closes each day, close the register shift in ShopKeep to end your day. After closing, you can view totals for the shift on the Z report.
Enter the total cash in the drawer and tap 'Close Shift'.
Click to Enlarge
Run Sales and Process Returns
With the ShopKeep Register app downloaded and set up, you are ready to run sales. Follow the quick guide below to learn how to run sales and process returns.
Run a Sale
Without any frills, here’s how to run a basic sale at the register.
Enter the amount from the customer, and tap 'Calculate Change'.
Tender buttons below ‘Calculate Change’ update based on the sale total if it is over $20. For example, a sale for 28.23 would have the buttons 29.00, 30.00, and 40.00.
The original sale tender is highlighted in red. Sales can only be returned to Credit if originally paid by credit. Credit card returns automatically refund to the card used in the original sale.
If you have problems using the register, visit one of our troubleshooting guides for help. For general questions about using the register, check out our iPad Register FAQ.
Reporting
In addition to the Dashboard that you see when logging into BackOffice, here’s a look at the other reports available to you.
If you have questions about reporting, check out the Reporting FAQ.
Transactions Report
The Transactions Report shows every sale and return from a specified date range. Filter and sort the table, download customer receipts, and export transactions to a spreadsheet for further analysis.
Sales Summary
The Sales Summary email recaps the previous day of sales activity and is automatically sent to the Business Owner each morning.
Inventory Value Report
The Inventory Value Report shows the total overall inventory value and the value, quantity on hand, and cost of specific items for any date. Read the report in BackOffice or print it for a physical copy.
Marketing Dashboard
The Marketing Dashboard displays top customers by number of visits and total purchases, Customer List growth metrics, and the number of times customers click social media links in email receipts. All this to help you identify and target high-value customers.
Stock Item Export
The Stock Items Export allows you to download current inventory as a spreadsheet complete with the names, prices, and other attributes of items.
Customer List Export
Much like the Stock Item Export, the Customer List Export enables you to download the Customer List in spreadsheet format with each customer’s name and contact information.
If you reach a feature that requires a paid subscription, follow the steps below to upgrade from within BackOffice. With a paid subscription, you can view all BackOffice reporting and add more registers, employees, and locations to your account.
