Get Started with ShopKeep's #1-rated register. It's quick and hassle-free.
Hey there! To begin, tell us a little about your unique business.
Free Accounts with ShopKeep
Free ShopKeep accounts come with many benefits including a powerful register system, easy to set up credit card processing, detailed reporting, and unlimited inventory items. Start setting up today to begin running sales and, if you need more functionality, upgrade to a paid account.
A free ShopKeep account allows you to use ShopKeep for a single location, with a single register, and a single staff member. It includes unlimited inventory and detailed reporting for up to $5,000 in sales each month. If you are interested in adding additional registers, locations, or staff members or are running more than $5,000 per month in sales, upgrade to a paid account directly from BackOffice. You also have limited access to Customer Care who are only available via email.
Account Setup
Visit our Sign Up to Sign In article to learn how to sign up for a free account directly from our ShopKeep App in the Apple App Store.
After you sign up for a free ShopKeep account, get started by logging into BackOffice and setting up. BackOffice is the account portal used to manage inventory, view reporting, and customize account settings.
Add Items
Begin by entering the inventory items that will be sold at the register. As you add items, you can customize the details of each one including the price, cost, and quantity on hand.
Enter your rate, rename the tax group (optional), and click 'Update'.
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(Optional) Back on the Taxes page, click 'Add Tax' to set up additional tax groups for each different tax rate you charge.
For more on taxes, including how to assign inventory items to tax rates other than the default, visit our Manage Tax Settings article.
Set Up Hardware
The type of business you run determines the hardware you need. Visit the ShopKeep store to find hardware solutions that fit your business needs. Receiving a free card reader? Click here to learn how to set it up!
After ordering hardware, visit one of the guides on our Hardware support page to learn how to set it up!
Credit Card Processing Setup
Quickly and easily set up integrated credit card processing from BackOffice to start running credit sales at the register. Sign up and, if approved, you’ll receive a free ShopKeep card reader for swiping cards.
Note: Credit card processing is free on your first $5,000 in sales run during the first 30 days after signing up for a free ShopKeep account.
In BackOffice, click 'Settings', then 'Payments'.
Enter the account owner's name, phone number, and address, then click 'Continue'.
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Enter your business information, then click 'Continue'.
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Enter the social security number and birthdate of the account owner on file and click 'Enable & get my free reader' to continue.
This information is entered during steps 2 – 3. Click ‘Edit’ to make changes.
Set up the ShopKeep register app on your iPad to get started running sales! Learn the basics below.
Download and Activate
Check out our Introduction to the iPad to learn how to download the ShopKeep app from the App Store. Activate the ShopKeep app to link your register and account.
Open the ShopKeep app and tap 'Activate Your Register'.
Enter your store name and manager code, then tap 'Activate'.
Store Name: Your account name with no spaces or punctuation. Manager Code: The code can be found in the Staff List or in your welcome email.
Open and Close Shifts
Open and close shifts to maintain accurate reporting and to balance the cash drawer each day.
Open a Shift
To start your day, open your shift to add your starting cash to the drawer.
Enter your 4-digit manager code and tap 'Sign In'.
Enter the total cash in the drawer and tap 'Close Shift'.
Run Sales and Process Returns
With BackOffice set up and the register app downloaded, you are ready to run sales. Follow the quick guide below to learn how to run sales and process returns.
Run a Sale
Without any frills, here’s how to run a basic sale at the register.
Tap a button, search by item name, SKU, or UPC, or scan an item to add it to the sale.
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The original sale tender is highlighted in red. Sales can only be returned to Credit if originally paid by credit. Credit card returns automatically refund to the card used in the original sale.
Select an option for receipt (optional) and tap 'Done'.
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If you have problems using the register, visit one of our troubleshooting guides for help. For general questions about using the register, check out our iPad Register FAQ.
Reporting
In addition to the Analytics Dashboard that you see when logging into BackOffice, here are a few of the most useful reports that ShopKeep offers.
If you have questions about reporting, check out the Reporting FAQ.
Transactions Report
The Transactions Report shows every sale and return from a specified date range. Filter and sort the table, download customer receipts, and export records to a spreadsheet for further analysis.
Sales Reports
Access Sales Reports from the Analytics tab for the ability to view sales from several different perspectives including Category, Department, Item, Discount, or Customer.
If you reach a feature that requires a paid subscription, follow the steps below to upgrade from within BackOffice. With a paid subscription, you can add more registers, employees, and locations to your account.
