iPad Register
for Grocery Stores

If you haven’t set up your BackOffice yet, visit part 1: BackOffice Setup!

With BackOffice setup complete, it’s time to get familiar with your register. Learn how to sign in and out, ring up sales, and use some of the additional features we recommend for grocery stores.

Table of Contents

Sign In & Out

Employees sign in with unique register codes to run transactions on the register. Management can then track sales by employee by running an X/Z report or by filtering the Transactions Report by employee.

Sign In & Out

Employees must sign in to start using the register. After entering their register code, employees remain signed in until they manually sign out.

  1. On the Sign In screen, enter your 4 digit register code and tap 'Sign In'.

    If you cannot sign in, visit our Login/Access Troubleshooting guide for help.

    Click to Enlarge
  2. Tap the menu button and press 'Sign Out' to return to the Sign In screen.

    Signing out allows another employee to sign in with their code.

    Click to Enlarge

Auto Sign Out

Enable Auto Sign Out to force employees to sign back in after a period of inactivity. This helps guard against cashiers mistakenly processing sales under someone else’s code.

  1. Open ShopKeep ShopKeep iPad Settings.
  2. Toggle on 'Auto Sign Out User', then tap 'Auto Sign Out After'.
    Click to Enlarge
  3. Select the amount of idle time before the register automatically returns to sign in screen.
    Click to Enlarge

Visit our Auto Signout article to learn how to sign employees out immediately after every transaction.

Back to Top

Ring Up a Sale

From adding items to accepting payment, learn the basics of running a sale on your new iPad register. Before following along, make sure to open a shift to get things started.

If you have any questions about using the register, visit our iPad Register FAQ.

Watch our Ringing Up a Sale with Unit Priced Items video:

Ringing Up a Sale with Unit Priced Items (Training Guide)

Add & Remove Items

To get the sale started, add the customer’s purchase items to the Transaction screen. Don’t worry if you make a mistake, you can always remove items before completing the sale.

  1. Tap a button, search by item name, SKU, or UPC, or scan an item to add it to the sale.
    Click to Enlarge
  2. Make a mistake? Swipe right-to-left across an item and tap 'Delete'.

    Or, tap Discard at the top to clear the entire screen.

    Click to Enlarge

Sell a Unit Priced Item

Fruits and veggies are examples of items your grocery store may sell in bulk by weight. These are unit priced items and here’s how to ring them up.

  1. Add a unit priced item to the sale.
    Click to Enlarge
  2. Use the keypad to enter the quantity and tap 'Done'.
    Click to Enlarge
  3. Need to change how much? Tap the quantity and enter a new amount.
    Click to Enlarge

Complete the Sale

After ringing up the customer’s purchase, collect their payment to finish up the transaction.

  1. Choose the customer’s payment method.

    Use Cash / Credit or tap More… to show additional tenders.

    Click to Enlarge
  2. For Cash, enter how much the customer gives you and tap 'Cash' to confirm.
    Click to Enlarge
  3. Print or email the receipt (optional) and tap 'Done'.
    Click to Enlarge

Visit our Using the Register guide to learn how to perform returns, reprint receipts, and use other register functions.

Back to Top

Additional Features

Last but not least, here are a few more register features designed to make running your grocery easier.

Time Clock

When staff clock in and out for each shift, management can accurately track their hours worked. With an active internet connection, time punches sync automatically to BackOffice.

  1. On the Sign In screen, enter your 4 digit register code.
  2. Tap 'Clock In' to record a time punch.

    If you cannot clock in or out, visit our Login/Access Troubleshooting guide for help.

  3. Enter your code and tap 'Clock Out' to punch out.

Visit our Using the Time Clock article to learn how to view employee time punches in BackOffice.

Back to Top

Credit Card Threshold

Set a credit card signature threshold to speed up credit transactions at the register. Any sale under the selected threshold will not require the customer to sign.

  1. Open ShopKeep iPad Settings.
  2. Tap 'Card signature threshold'.
    Click to Enlarge
  3. Choose a value between 0 and 25.

    No signature required at checkout for any sale under this amount.

    Click to Enlarge

If you need help setting up credit card processing, visit our related support article.

Receipt Settings

Enable one of the settings below so your cashiers don’t need to tap Print Receipt or Email Receipt for every transaction. Instead, receipts can be set to print / email automatically.

  1. Open ShopKeep iPad Settings.
  2. Tap to toggle 'Always print receipt' or 'Always email receipt'.
    Click to Enlarge

Visit our iPad Settings for ShopKeep article to learn about the other settings in this section, like ‘Mask customer name and email’.

Back to Top

  • Help us improve ShopKeep Support. Was this article helpful?
  • YES   NO