Learn about some of the everyday register processes you’ll use to run your specialty food shop. In this guide, we’ll cover how to ring up a sale, add customers, apply discounts, and enable extra settings to make the register more efficient and secure.
Table of Contents
Ring Up a Sale
From starting a transaction to collecting a customer’s payment, learn the basics of running a sale on your new register. Before following along, make sure to open a register shift to get things started.
If you have questions about ringing up sales, visit our Register FAQ.
Add & Remove Items
To start a sale, add the customer’s purchase items to the New Sale screen. Don’t worry if you make a mistake, you can remove items before completing the sale.
Enter your 4-digit register code and tap 'Sign In'.
Cheese, candy, and other specialty shops tend to sell some items in bulk by weight. Here we’ll show how to ring up one of the unit priced items we created in our BackOffice guide.
Learn how to weigh items using the integrated Star Micronics mG-S8200 Weight Scale on the Android ShopKeep Register app here.
Add a unit priced item to the sale.
Use the keypad to enter the purchase quantity and tap 'Done'.
For Cash, enter how much the customer gives you and tap 'Calculate Change' to confirm.
Tender buttons below ‘Calculate Change’ update dynamically based on the total transaction amount if it is over $20. For example, a total of 28.23 will have the buttons 29.00, 30.00, and 40.00.
Add customers to the customer list to track their contact details and the purchases they make at your business. After adding a new customer, they will be automatically tagged to the current sale in progress at the register. With an active internet connection, customers sync to BackOffice, allowing you to use Mailchimp Integration to send marketing emails.
Tap 'Select Customer' (iOS) or the customer icon (Android).
Add or tag a customer at any point before tendering the sale. A customer cannot be tagged during checkout after the sale is tendered.
