Barcode Scanner Charging Cradle Troubleshooting

Having trouble charging your barcode scanner using the charging cradle? Check out some troubleshooting suggestions below.

Table of Contents

The cradle does not charge my barcode scanner.

  1. Check to make sure the power cable is plugged securely into the cradle.
  2. Try plugging the cradle into a different power outlet.
  3. Make sure the scanner is sitting properly in the cradle.
  4. Look at the back of the scanner and make sure the battery cover screw is flush with the scanner. If it is not, tighten the screw.
  5. Contact Customer Care for further assistance.

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