Verifone VX 520 Credit Card Terminal Setup

The VX 520 allows credit card processing over an analog telephone line or an ethernet connection. Use it to accept swiped credit cards, EMV chip cards, and contactless payments like Apple Pay.

IMPORTANT: This ShopKeep Payments device is an external device and does not integrate with ShopKeep. This device is only available to ShopKeep Payments merchants.

Table of Contents

In the Box

The Verifone VX 520 ships with a power adapter, telephone line cable, and roll of thermal paper.

Click to Enlarge

Connect the Terminal

The credit card terminal needs an ethernet or phone line connection to be able to communicate with the processor and run transactions.

*Ethernet cable must be purchased separately.

  1. Remove the cover from the bottom of the terminal.
  2. Connect an ethernet cable to the 'ETH' port OR the included telephone line cable to the phone port.

    An ethernet connection is recommended for faster transaction speed.

  3. Connect the power adapter to the leftmost port.
  4. Replace the back cover.
  5. Plug the ethernet cable into a numbered port on the router OR connect the telephone cable to a wall jack.

    The telephone cable needs to be connected to an analog wall jack. It should use a dedicated line that is not shared with other devices.

  6. Plug the power adapter into an outlet. The terminal boots up automatically.
  7. Press the 'F3' button to get to the main menu.
  8. The terminal is set up and ready to process a transaction.

    Check out our Using the Verifone VX 520 support article here.

Load the Paper

The VX 520 uses thermal credit card terminal paper to print customer signature receipts for transactions.

  1. Lift up the latch to open the paper cover.
  2. Drop the roll of paper into the printer tray with the paper feeding up from the bottom.
  3. Close the cover with the end of the paper sticking out.
  4. Tear off the excess paper and the terminal is ready to print.