Welcome to ShopKeep Support

We’re excited to introduce a new iOS app featuring significant changes thanks to feedback from merchants like you! The days of moving from the Register to BackOffice for every small change are over – now you can take advantage of some of ShopKeep’s inventory features right from within the app.

ShopKeep Capital is a safe, easy service to get the funds you need to grow your business. We offer eligible merchants the opportunity to request a cash advance that can be used towards a variety of business needs, such as purchasing inventory, building a new business website, hiring new employees, investing in marketing initiatives, and more.

Perform a pay in or payout to balance the cash drawer if you need to add or remove money from the cash drawer while the shift is open. Select specific payout options like Safe Drop, Buy Inventory, or Non-Cash Gratuity and enter comments for each pay in/payout processed for a more detailed BackOffice report.