Welcome to ShopKeep Support

ShopKeep Capital is a safe, easy service to get the funds you need to grow your business. We offer eligible merchants the opportunity to request a cash advance that can be used towards a variety of business needs, such as purchasing inventory, building a new business website, hiring new employees, investing in marketing initiatives, and more.

This feature lets your business track how many customers you serve by allowing cashiers to enter the number of guests associated with each sale at the register. Guest count data appears on reports accessible from the Register, BackOffice, and ShopKeep Pocket.

Perform a pay in or payout to balance the cash drawer if you need to add or remove money from the cash drawer while the shift is open. Select specific payout options like Safe Drop, Buy Inventory, or Non-Cash Gratuity and enter comments for each pay in/payout processed for a more detailed BackOffice report.