Troubleshooting: ShopKeep iPad App
If you’ve come across some issues with the ShopKeep register app like when logging in or activating the app, check out our troubleshooting guides for help with the getting back on track.
Table of Contents
Login and Access
Let us help you figure out your login issues so you can get back to what’s really important: running sales!
Cashier Functions
Having problems making a return or checking the balance of a gift card? This guide covers issues related to the cashier functions on your Register Control Panel.
Manager Functions
This guide deals with situations you might face while performing manager functions, like doing a pay in or payout, at the register.
Transaction Screen
If you’re having issues using the Transaction screen, we’re here to help!
Checks Screen
Visit the Checks screen guide for help with problems that stem from opening, saving, or syncing checks between registers.
Settings
This guide covers issues related to some of the supplemental settings for ShopKeep.
