Sign Up to Sign In

Welcome to ShopKeep!

This article covers the initial steps of signing up for a new ShopKeep account and logging in to BackOffice to get started setting up. Try out ShopKeep for yourself and let us know how we can help!

Table of Contents

Sign Up for ShopKeep

Just like ShopKeep itself, sign up is simple. Take a look below at how to create a new account.

  1. Visit ShopKeep.com from any web browser.
  2. Click 'Get Started'.
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  3. Answer some questions about your business and proceed through the prompts.
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Take a look at our Account FAQ if you have any questions!

Log In to BackOffice

Once you have an account, log in to BackOffice to add inventory, setup your permissions and settings, and manage your store.

  1. Visit ShopKeepApp.com from any web browser.

    Bookmark this page on your computer browser so it is easier to find later.

  2. Enter your BackOffice login information.
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  3. Click 'Log in' to enter BackOffice.

    Can’t log into BackOffice? Visit our Login & Access Troubleshooting guide for help.

Visit our BackOffice Settings and Password article to learn how to change your login or password.

BackOffice Overview

BackOffice is your one-stop resource for store management. Learn below about the different BackOffice elements you will see after logging in.

Bird’s Eye View

The Bird’s Eye View is the BackOffice homepage that gives an overview of the account.
Visit our Bird’s Eye View support article for an in-depth look of this page.

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Top Banner

The top banner displays your store name and helpful links for managing the account and getting help.

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Menu Button
Use this button to toggle the left side navigation menu between full and minimized views.

Store Name
Name of the ShopKeep store as updated from receipt settings.

Help
View articles and videos on our support site or learn how to reach out to Customer Care.

Shop
Go directly to our online store to purchase supported hardware.

Refer & Earn
Refer a friend to ShopKeep and earn a referral bonus.

Email
The user currently logged into BackOffice. Click to send us feedback, manage billing, or log out.

Side Navigation Bar

The side navigation bar is the primary means of moving through the different areas of BackOffice.

Bird’s Eye View
The main landing page of BackOffice which gives an overview of the account.

Analytics
Where to find reports of transactions, sales, register activity, inventory, and exports.

Items
Where to view the Items List and manage all inventory.

Marketing
Where to see an overview of customer engagement and manage customer information.

Staff
Where to add or edit employees, set up BackOffice users, and view Time Clock information.

Settings
Where to customize receipts, tax rates, register settings, discounts, and other aspects of your ShopKeep account such as add-on integrations.

After signing in to BackOffice, check out our Startup Guide for help setting up different aspects of your account. If you have questions, visit our Setup FAQ and BackOffice FAQ.


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