Sign Up to Sign In

Welcome to ShopKeep!

This article covers the initial steps of signing up for an account and logging in to BackOffice. Try out everything ShopKeep has to offer and let us know how we can help!

Table of Contents

Sign Up for ShopKeep

Like the rest of ShopKeep, sign up is simple. Follow the steps below to create an account.

  1. Visit from any web browser.
  2. Click 'Get Started'.
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  3. Answer some questions about your business and proceed through the prompts.
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Log In to BackOffice

After creating an account, log in to BackOffice to view reporting, add inventory, and manage your store.

  1. Visit from any web browser.

    Bookmark this page so it is easier to find later or for easier access on your mobile device (iPhone or iPad), save the site to your home screen.

    • Load BackOffice with Safari on your mobile device.
    • Tap the share button (square with an upward pointing arrow) at the bottom of the screen.
    • Choose ‘Add to Home Screen’ (You may have to tap ‘More…’ to view this option).
    • Change the default home screen icon name if you’d like, then tap ‘Add’.
  2. Enter your BackOffice login and password.
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  3. Click 'Log in' to enter BackOffice.

    Can’t log into BackOffice? Visit our Login, Access, and Billing Troubleshooting guide for help.

Visit our BackOffice Settings and Password article to learn how to change your login or password.

BackOffice Overview

BackOffice is a one-stop resource for store management. Learn below about the different BackOffice elements you will see after logging in.

Bird’s Eye View

The Bird’s Eye View is the BackOffice homepage that gives an overview of the account. Visit our Bird’s Eye View support article for an in-depth look at each part of this page.

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Top Banner

The top banner displays some helpful links for managing the account and getting help.

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Menu Button
Toggle the left side navigation menu between full and minimized views.

Store Name
Name of the ShopKeep store as seen on receipts.

View articles and videos on our support site or reach out to a Customer Care agent.

Purchase supported hardware directly from our online store.

Refer & Earn
Refer a friend to ShopKeep and earn a referral bonus.

The user logged into BackOffice. Click to send us feedback, manage billing, or log out.

Side Navigation Bar

The side navigation bar is the primary means of moving through the different areas of BackOffice.

Bird’s Eye View
Main page of BackOffice that gives an overview of the business.

Reports and exports of transactions, sales, register activity, and inventory.

View the Items List and manage inventory.

Manage customers and see an overview of their engagement.

Add/edit employees, set up additional BackOffice users, and view the Time Clock.

Customize receipts, tax rates, and other aspects of your ShopKeep account.

After signing in to BackOffice, check out our Startup Guide for help setting up your account. If you have questions along the way, visit our Setup FAQ and BackOffice FAQ.

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