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Welcome to ShopKeep!
This article covers the initial steps of signing up for a new ShopKeep account and logging in to BackOffice to get started setting up. Try out ShopKeep for yourself and let us know how we can help!
Just like ShopKeep itself, sign up is simple. Take a look below at how to create a new account from our website or the ShopKeep app from the App Store.
From the ShopKeep app
Visit the App Store on your iPad and search for 'ShopKeep'.
Select ‘ShopKeep Point of Sale’
Tap 'Get', then 'Install' to begin downloading
Tap 'Open' to launch the ShopKeep app
Tap ‘Get Started Now’ to start a new account
Enter your information and tap 'Get My Free Account’.
Read the setup screens and tap through the prompts.
Tap ‘Open’, once you’ve read through the prompts, to activate and start using the ShopKeep app.
Click to Enlarge
Sign in with your manager code to ring up your first transaction.
A shift will automatically be opened for $0.00 the first time you sign in. To maintain accurate reporting, be sure to open and close shifts each business day.
Menu Button
Use this button to toggle the left side navigation menu between full and minimized views.
Store Name
Name of the ShopKeep store as updated from receipt settings.
Help
View articles and videos on our support site or learn how to reach out to Customer Care.
Hardware & Supplies
Go directly to our online store to purchase supported hardware.
Email
The user currently logged into BackOffice. Click to send us feedback, refer a friend to ShopKeep, or log out.
Side Navigation Bar
The side navigation bar is the primary means of moving through the different areas of BackOffice.
Reports
Where to find reports of transactions, sales, register activity, inventory, and exports.
Items
Where to view the Items List and manage all inventory.
Staff
Where to add or edit employees, set up BackOffice users, view Time Clock information, and run the Labor Tracking Report. The Labor Tracking feature is a limited pre-release beta version. To learn what to expect and how to provide feedback, visit our Labor Tracking Beta Overview.
Customers
Where to view the Customer List, manage customers, and export customers from BackOffice.
Marketing
Where to see an overview of customer engagement and set up features such as Online Ordering and ShopKeep Spotlight.
Integrations
Where to manage third-party services, such as QuickBooks, that integrate with your ShopKeep account.
Settings
Where to update billing information, customize receipts, set up tax rates, and manage other aspects of your ShopKeep account.
After signing in to BackOffice, check out our Startup Guide for help setting up different aspects of your account. If you have questions, visit our Setup FAQ and BackOffice FAQ.
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