Disable Pop-Up Blockers

Some BackOffice integrations and features require you to disable your web browser’s pop-up blocker. Find your specific browser below for step-by-step instructions on how to turn off this function.

Table of Contents

Google Chrome

For more detailed information, please visit the Google Chrome support site.

  1. Click the menu button and select 'Settings'.
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  2. Scroll to the bottom and select 'Advanced'.
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  3. Under 'Privacy and security', click 'Content settings'.
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  4. Scroll down to and click 'Pop-ups'.
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  5. Toggle 'Allowed' on.
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  6. Close the tab to exit 'Settings'.

Mozilla Firefox

For more detailed information, please visit the Mozilla Firefox support site.

  1. Click the menu button and select 'Preferences'.
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  2. Click 'Privacy & Security'.
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  3. Scroll to the bottom and uncheck the box for 'Block pop-up windows'.
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  4. Close the tab to exit 'Preferences'.

Apple Safari

For more detailed information, please visit the Apple Safari support site.

  1. Open the 'Safari' menu and select 'Preferences'.
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  2. Click 'Security'.
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  3. Uncheck the box for 'Block pop-up windows'.
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  4. Click the red 'X' to exit 'Preferences'.

Microsoft Edge

For more detailed information, please visit the Microsoft support site.

  1. Click the ellipsis (...) button and select 'Settings'.
  2. Scroll down and select 'View advanced settings'.
  3. Turn 'Block pop-ups' off.

Microsoft Internet Explorer

For more detailed information, please visit the Microsoft support site.

  1. Click the gear button.
  2. Select 'Internet Options'.
  3. Click 'Privacy'.
  4. Uncheck the 'Turn on Pop-up Blocker box'.
  5. Click 'OK'.