Disable Pop-Up Blockers

Some BackOffice integrations and features require you to disable your web browser’s pop-up blocker. Find your specific browser below for step-by-step instructions on how to turn off this function.

Table of Contents

Google Chrome

For more detailed information, please visit the Google Chrome support site.

  1. In the top right corner, click the Chrome menu.
  2. Select 'Settings'.
  3. Click the 'Advanced' link at bottom.
  4. Under 'Privacy and security', click 'Content settings'.
  5. Scroll down to and click 'Pop-ups'.
  6. Toggle 'Allowed' on.
  7. Close the tab to finish up.

Mozilla Firefox

For more detailed information, please visit the Mozilla Firefox support site.

  1. In the top right corner, click the menu button.
  2. Select 'Preferences' from the menu.
  3. Click 'Content'.
  4. Uncheck the box for 'Block pop-up windows'.

Apple Safari

For more detailed information, please visit the Apple Safari support site.

  1. In the top left corner, click 'Safari'.
  2. Select 'Preferences' from the menu.
  3. Click 'Security'.
  4. Uncheck the box for 'Block pop-up windows'.
  5. Click the red 'X' to exit Preferences.

Microsoft Internet Explorer

For more detailed information, please visit the Microsoft support site.

  1. Click the gear button.
  2. Select 'Internet Options'.
  3. Click 'Privacy'.
  4. Uncheck the 'Turn on Pop-up Blocker box'.
  5. Click 'OK'.

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