Verifone VX 520 Credit Card Terminal Setup

The VX 520 allows you to process credit cards over an analog telephone line or ethernet connection. Use it to accept swiped credit cards, EMV chip cards, and contactless payments like Apple Pay.

IMPORTANT: This ShopKeep Payments terminal is an external device and does not integrate with ShopKeep. This device is only available to ShopKeep Payments merchants.

Table of Contents

In the Box

The Verifone VX 520 ships with a power adapter, telephone line cable, and roll of thermal paper.

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Connect the Terminal

Before anything else, connect the VX 520 via phone line or ethernet and plug it in to power. This terminal needs a connection to be able to communicate with the processor and run transactions.

*Ethernet cable must be purchased separately.

  1. Remove the cover from the bottom of the terminal.
  2. Connect an ethernet cable to the 'ETH' port OR the included phone line cable to the phone port.

    An ethernet connection is recommended for faster transaction speeds.

  3. Plug the other end of the ethernet cable into a numbered port on the router.

    If using the telephone line, connect the other end of that cable to an analog wall jack that is not shared with other devices.

  4. Connect the power adapter to the leftmost port.
  5. Plug the power adapter into an outlet.

    The terminal will boot up automatically.

  6. Replace the terminal's back cover.
  7. Press the 'F3' button to get to the main menu.
  8. Continue to the next section and load the paper.

Load the Paper

The VX 520 uses thermal credit card terminal paper to print customer signature receipts for transactions.

  1. Lift up the latch to open the paper cover.
  2. Drop the paper into the printer tray with the end of the roll feeding up from the bottom.
  3. With the end of the paper sticking out, close the cover on the paper.

The VX 520 is now set up and ready to run transactions. Visit our Using the Verifone VX 520 article for help running sales, voids, returns, and settling batches.

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