Clover Mini Setup

Learn how to set up, activate, and connect the Clover All-in-One Credit Card Reader and Printer to your ShopKeep register. In addition to reading credit cards and printing receipts, this device also allows customers to view sale details, enter tips, and select receipt options right on its screen.

This device is only available to new merchants processing credit cards with ShopKeep Payments. Visit our FAQ to learn more about ShopKeep Payments or request a free quote here.

Table of Contents

In the Box

The Clover All-in-One Credit Card Reader and Printer ships with the parts listed below.

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  • Clover Device and Hub
  • Power Adapter Block and Cable
  • Ethernet Cable
  • 2 Rolls of Printer Paper
  • Cleaning Cloth
  • Feature Guide
  • USB Cable (not required for setup)
  • Screwdriver (not required for setup)
  • Hardware Setup

    Complete the basic steps of setting up the Clover device hardware and connecting it to power. After setup, the device can be activated for use with ShopKeep.

    IMPORTANT: This device must be connected to your router physically via ethernet cable or wirelessly over Wi-Fi to be able to connect to ShopKeep. You must also have Wi-Fi at the location to complete setup.

    1. Plug the power cable into the power adapter block.
    2. Plug the power adapter into the round port on the Hub.
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    3. Connect the Hub to your router via the included ethernet cable.
      An ethernet connection is recommended for the most reliable performance. Prefer to connect wirelessly? Skip this step and select your Wi-Fi network later during activation.

      a  Plug the ethernet cable into the Hub’s network port.

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      b  Plug the other end of the ethernet cable into an open numbered port on your router.

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    4. Pull open the printer cover on the rear of the device.
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    5. Load the printer paper so it feeds up from the top of the roll.
      Purchase additional rolls of thermal receipt paper from the ShopKeep Store.
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    6. Close the cover on the paper.
    7. (optional) Connect a cash drawer.
      All ShopKeep APG cash drawers are compatible, but you must use the CD-101A cable. If the cable that came with your drawer is not marked with ‘CD-101A’, purchase a new one here.

      a  Plug the small end of the cash drawer cable into the Hub’s rightmost port.

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      b  Plug the larger end of the cash drawer cable into the bottom of the drawer.

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    8. Plug the power cable into a power outlet.

      The device boots up automatically. After a few startup screens, the setup wizard appears.

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      If the display does not turn on, visit our troubleshooting guide for help.
    9. Follow the steps below to activate the Clover device for use with ShopKeep.

    Device Activation

    After setting up the Clover device hardware, use the setup wizard to complete the activation process. Once activated, the device will be ready to connect to ShopKeep.

    1. Locate your activation email and make note of the activation code.

      The email is sent to the ShopKeep account’s Business Owner email address with the subject ‘Your Clover Mini Device ID and Activation Code‘.

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      If you have multiple Clover devices, match the Device ID in each activation email to the number on the bottom of each Hub to tell which code is for which device.
    2. On the Clover device, select your language and tap ‘Pick Language’.
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    3. Connect the device to your network.

      a  If you plugged the Hub into your router via ethernet cable, tap ‘Next’.

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      b  If you did not plug the Hub into your router, tap ‘Configure’ to connect to your Wi-Fi network.

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    4. After the device checks for updates, tap ‘Continue’.
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    5. Enter the 8 digit activation code from step 1.
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    6. Set a 4 or 6 digit passcode and tap ‘Set Employee Passcode’.

      This is used to unlock the device when you reboot it, wake it up from sleep mode, or exit the Network Pay Display app.

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      The passcode cannot be changed on the device itself, so pick one that is easy to remember. Need to reset your passcode? Visit our troubleshooting guide for help.
    7. Wait for the default apps to download and install, then tap ‘Next’.
    8. (optional) Customize the passcode setting and tap ‘Continue’.

      With ShopKeep, the Clover device only accepts tips and signatures on screen, so there is no need to change that setting. Tip and signature preferences are controlled from your BackOffice Receipt Settings.

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    9. On the Home screen, swipe left to the next page and open the Network Pay Display app.
      To change the order in which apps appear, tap and hold an icon to rearrange them.

    10. In the Network Pay Display app, tap 'Start'.
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    11. Review how to exit the Network Pay Display app and tap 'Got it'.
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    12. Follow the steps below to connect the device to ShopKeep.

    Connect to ShopKeep

    With the Clover device activated, connect it to the ShopKeep register app to begin using it. Before getting started, make sure the Clover device and your ShopKeep iPad register are on the same internet network.

    This device is supported by ShopKeep v2.20.0 and above. If you are not running a compatible version, visit the Introduction to the iPad article to learn how to download or update the ShopKeep register app.

    1. In ShopKeep, open the Control Panel and tap ‘Get Updates’.

      Receiving an error when you get updates? Visit our troubleshooting guide for help.

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    2. Tap 'Hardware Setup'.
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    3. On the 'Card Readers' screen, tap the Clover device.

      Don’t see the Clover device? Visit our troubleshooting guide for help.

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    4. Tap 'OK' on the pop-up to install the required certificate.

      ShopKeep will automatically close and the Safari app will open.

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    5. In Safari, tap 'Allow'.

      Safari will automatically close and the Settings app will open.

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    6. In Settings, tap ‘Install’. Then tap ‘Install’ again.
    7. Tap 'Install' to confirm the installation.
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    8. Tap 'Done' to return to Safari.
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    9. Read and follow the steps displayed in Safari.
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    10. After completing the steps, tap 'Return to register' and 'Open'.

      This automatically opens the ShopKeep register app.

    11. In ShopKeep, tap the Clover device to get your pairing code.
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    12. On the Clover device, enter the pairing code displayed in ShopKeep.
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    13. In ShopKeep, wait for a green checkmark to appear.
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    14. Tap 'Printer Setup'.
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    15. Toggle the switch next to the Clover device to use it as the receipt printer for this register.
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    16. (optional) Tap the ‘Test Print’ button to test the connection between ShopKeep and the device.

      If successful, this prints a slip of paper with the device’s name, MAC address, and the date/time.

    The Clover All-in-One Credit Card Reader and Printer is now set up and ready to use with your ShopKeep register. Visit our Using the Clover Mini article to learn about the device’s features.

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