We recommend using a dedicated router with ShopKeep. If your ISP provides a modem/router combination device, put it in “bridge” mode and connect a separate router.
Direct Connection via ISP
1 Contact your ISP to set up your location for an internet connection.
2 Set up the provided router for WiFi (Or use our supported R7000 Nighthawk Smart Wireless Router).
Networks & Printers
If you don’t need the ability to print order tickets, simplify setup by using a Bluetooth receipt printer.
Set Up Your Hardware
While hardware setups will vary from business to business, we’ve provided setup guides for some common setups. Have questions? Get an answer from our POS Specialists at 866 300 9174.
These business types handle high volume buy-and-go customers in environments such as cafes and take-out.
Brick and mortar retail can include boutiques, liquor stores, and stores with high sales volume.
These business types handle high volume buy-and-stay customers.
Questions or confusion while setting up? Reach out to a CustomerCare representative 24/7 at 800 820 9814.