Best Practices for iPads & iPad Enclosures

Learn how to take the best care of your iPad and iPad enclosure with this guide. From cleaning techniques to preventative care, check out our suggestions below.

Table of Contents

iPads

Follow our tips to take care of your iPad so it lasts for years to come.

  1. Use an enclosure with your iPad to avoid damaging it.
  2. Before cleaning the iPad, power it off and unplug all cables.
  3. Wipe the screen with a soft, dry cloth to remove oils left by users’ hands.
  4. Reduce the screen brightness to conserve battery life.
  5. Charge the iPad only when needed and do not keep it continuously connected to power.
  6. Keep the iPad away from extreme temperatures.

    iPads work best when kept in an environment between 32° and 95°F.

  7. If cables and ports do not easily join, they probably do not match.

    DO NOT force them together, rather try the other end or another cable.

  8. Purchase the AppleCare+ Protection Plan when buying an iPad to extend its warranty to 2 years.
  9. Never physically open the iPad to repair it yourself.

    Disassembling the iPad voids its warranty.

  10. If you have issues with your iPad, visit our troubleshooting guide for help.

    If you don’t see your issue listed, contact Apple Support.

  11. Keep your iPad up-to-date with the latest supported versions of ShopKeep and iOS.

iPad Enclosures

Take care of your enclosure and extend its lifespan by following the suggestions below.

ShopKeep iPad Stand

The ShopKeep iPad Stand is a sleek and versatile way of displaying a register at checkout.

  1. If you need help putting your stand together, visit our setup guide.
  2. Clean your iPad with a dust-free cloth before inserting it into the stand.
  3. To clean the stand, wipe it down with a damp cloth.
  4. Do not flip the stand for customers to sign the iPad screen.

    Instead, rotate the stand using the attached PivotTable.

Freeform Wooden Stand

This 100% wooden stand is a beautiful and functional addition to your countertop.

  1. If you need help putting your stand together, visit our setup guide.
  2. Clean your iPad with a dust-free cloth before inserting it into the stand.
  3. Keep the Freeform Stand dry.

    If it gets wet, wipe it down immediately with a soft cloth.

  4. Set up the stand away from extreme temperatures.
  5. If you have problems with your stand, visit our Freeform Troubleshooting guide for help.

i7 iPad Mini Handheld Enclosure

Carry the register around your business in this lightweight portable enclosure.

  1. Clean your iPad with a dust-free cloth before inserting it into the enclosure.

Do you have questions about your iPad, enclosure, or other piece of hardware? Visit our Hardware FAQ.


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