Using the First Data FD130 Terminal

From sales to refunds, learn to use some basic functions of the FD130 credit card terminal. For additional information about FD130 features, check out the online quick reference guide.

IMPORTANT: This ShopKeep Payments terminal is an external device and does not integrate with ShopKeep. This device is only available to ShopKeep Payments merchants. For device setup please see our support article HERE.

Table of Contents

Run a Sale

Charge a customer’s card using the magnetic stripe reader, EMV chip card reader, or built-in support for contactless payments (e.g. Apple Pay).

  1. Tap 'Sale' on the screen.
  2. Enter the sale amount and press the green [↵] button to confirm.

    Use the yellow [⟵] button to backspace any mistakes before confirming the total.

  3. (Optional) Enter a tip and press the green [↵] button to confirm.

    For no tip, press the red [X] button to skip.

  4. Swipe a magnetic stripe card, insert an EMV chip card, or hold an NFC card/device near the FD130 or a connected FD35 PIN pad.
    Click to Enlarge
  5. If prompted, select 'Credit' on the terminal or PIN pad.
    Click to Enlarge
  6. Wait for the business copy of the receipt to automatically print.
  7. Tap 'Yes' to print a customer receipt or 'No' for no receipt.
  8. (Optional) If using ShopKeep, tender a sale to 'External Credit' to record the transaction at the register.
    • This ensures a record of the sale will sync to BackOffice if there’s an active internet connection.
    • Don’t see ‘External Credit’? Visit our Tender Settings article to learn how to enable and use this tender.

Perform a Void

Void a sale to cancel it before it shows up on a customer’s credit statement. If the sale is from a previously closed batch, perform a refund instead.

  1. Tap 'Other' on the screen.
  2. Select 'Void'.
  3. Enter the 'SEQ #' from the transaction receipt.

    Click here to see where the SEQ # is located.

  4. Tap 'OK' to confirm the void.
  5. Wait for the business copy of the receipt to automatically print.
  6. Tap 'Yes' to print a customer receipt or 'No' for no receipt.
  7. (Optional) If using ShopKeep, tender a return to 'External Credit' to record the transaction at the register.
    • This ensures a return transaction representing the void will sync to BackOffice if there’s an active internet connection.
    • Don’t see ‘External Credit’? Visit our Tender Settings article to learn how to enable and use this tender.

Process a Refund

Perform a refund to reverse a sale from a closed batch. If refunding a sale from the current open batch, process a void instead.

  1. Tap 'Other' on the screen.
  2. Select 'Refund'.
  3. Enter the refund amount and press the green [↵] button to confirm.

    Use the yellow [⟵] button to backspace any mistakes before confirming the total.

  4. Swipe a magnetic stripe card, insert an EMV chip card, or hold an NFC card/device near the FD130 or a connected FD35 PIN pad.
    Click to Enlarge
  5. If prompted, press the green button to dismiss the Customer Code screen.
  6. Wait for the business copy of the receipt to automatically print.
  7. Tap 'Yes' to print a customer receipt or 'No' for no receipt.
  8. (Optional) If using ShopKeep, tender a return to 'External Credit' to record the transaction at the register.
    • This ensures a record of the return will sync to BackOffice if there’s an active internet connection.
    • Don’t see ‘External Credit’? Visit our Tender Settings article to learn how to enable and use this tender.

Settle a Batch

Most accounts are configured to batch out automatically, but can also be closed manually if desired.

If your account batches out automatically, contact your merchant services provider for help changing the batch time.

  1. Tap 'Other' on the screen.
  2. Select 'Close Batch'.
  3. Follow the on-screen prompts to enter tips, if necessary.
  4. Wait for 'Batch close complete' to appear, indicating the batch is closed.

    The terminal automatically prints a report summarizing the batch.

For additional help with FD130 features, visit the online quick reference guide or download the User Manual. For additional support, contact First Data.


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