iPad Register for Recreation & Entertainment

If you have not set up your BackOffice yet, visit part 1: BackOffice Setup for Recreation & Entertainment.

From selling services to managing customers, this guide covers important register features used to run a recreation/entertainment-based business.

Table of Contents

Daily Register Functions

Performing sales/returns and applying discounts are all basic register functions that you’ll on a regular basis.

Sell Items, Services, and Deposits

Whether selling products/services or collecting deposits, the process at the register is the same. Ring up a customer’s purchase and select their payment method.

Run a Sale & Return
  1. Tap a button, search by name, or scan an item's barcode to add it to the sale.
    Click to Enlarge
  2. Choose a tender to complete the transaction.

    Tap ‘More…’ to reveal additional tender options.

Visit the Running Sales support article to learn about other actions you can perform during a sale.

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Return a Deposit

A deposit is typically returned once a service is fulfilled. If a deposit counts as partial payment toward a service, then return the deposit and sell the service at full price when the balance is paid.

  1. Tap 'Return' on the Control Panel.
  2. Choose a sale from the current shift or search by a receipt's transaction number.
  3. Tap 'Begin Return'.
  4. Swipe right to left and tap 'Delete' to remove items not being returned.

    All items remaining on the screen will be returned.

  5. Choose a tender for the return.
  6. (optional) If applying the deposit towards the price of a item/service, complete a sale for that item/service.

For more on returns, like how to do a manual return, check out the Performing Returns support article.

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Apply Discounts

Some businesses offer promotional pricing or discounts to entice new customers. Here’s how to apply discounts to a sale at the register.

Discounts at the Register (Training Guide)
  1. Tap the discount button on the transaction or a line item.
  2. Select a discount to apply.

Check out the full Discounts support article to learn how to manage discount settings.

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Add Customers

Add customers to the customer list to email receipts, send marketing emails, and track purchases. Add or tag a customer to a sale at any point during the transaction, anytime you see ‘Walk-in’.

Managing Customers at the Register (Training Guide)
  1. Tap 'Walk-in' and press the + button to add a new customer.

    Or, select an existing customer from the list to tag to the sale.

  2. Enter at least a first/last name or email address and tap 'Done'.

For more on managing customers at the register, visit the Manage Customers support article.

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Additional Features

Here are a few additional features handpicked for recreation/entertainment-based businesses.

Sell Gift Cards

After ordering and setting up gift cards, issue them to customers right at the register.

  1. Select the 'Gift Card' item.
  2. Enter an amount to add to the gift card and tap 'Done'.
  3. Choose a tender to complete the transaction.
  4. Swipe the gift card to activate it when prompted.

Wondering how to check a gift card’s balance? Visit the Gift Cards support article.

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Always Print/Email Receipts

Want customer receipts to print or email by default at the end of a sale? Switch on one of these options to make it automatic.

  1. Open ShopKeep iPad Settings.
  2. Toggle the switches to set your preference.

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Mask Customer Information

Masking customer information protects customer privacy by hiding part of their name or email address on the iPad customer list.

  1. Open ShopKeep iPad Settings.
  2. Tap the switch to turn it on.

With this setting enabled, last names are hidden and email addresses are partially obscured.

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