ShopKeep Label Printing

Print barcode labels for inventory items from BackOffice on any Mac or Windows computer. Install the DYMO drivers, customize optional label settings, and start printing labels individually or in bulk to a DYMO LabelWriter 450.

Watch our DYMO Printer Setup video:

DYMO Label Printer Setup

Table of Contents

ShopKeep Label Printing vs. DYMO Label

There are two ways to print labels for inventory items: from ShopKeep’s BackOffice or via DYMO’s own software. Learn about each method first to decide which solution to use.

Purchase labels from the ShopKeep Store here.

ShopKeep Label Printing

ShopKeep’s BackOffice solution for printing labels. Use this if you:

  • Prefer to print directly from BackOffice.
  • Need to print Butterfly, 1″ x 1″, 1″ x 1.5″, or 1.25″ x 2.25″ labels.
  • DYMO Label Software

    DYMO’s label printing software. Use this if you:

  • Are comfortable working with spreadsheets.
  • Prefer to print using DYMO software.
  • Need to print 1″ x 1.5″ or 1.25″ x 2.25″ labels.
  • Visit our DYMO Label article to learn how to print labels using DYMO Label.

    DYMO Label is third-party software for printing labels in bulk from a desktop or laptop computer running Windows or macOS. For help with DYMO Label, contact DYMO for support.

    DYMO Installation

    Download and install the DYMO drivers to prepare your computer to start printing labels.

    1. Connect the DYMO printer to a computer and load the labels.

      The DYMO printer cannot be connected to an iPad. Visit the DYMO LabelWriter Setup article for help completing this initial setup.

    2. Click one of the options below to download the DYMO Label software for a Mac or Windows computer.

      Do not install the CD included with the printer, it may not contain the most up-to-date drivers.

    3. Open the file (.dmg for Mac or .exe for Win) and run it.

      The images below are for Mac. Windows installation will look different.

    4. Follow the prompts to proceed with installation.
    5. Click 'Close' to complete setup.

    Label Customization Settings

    Customize how labels look with the following optional settings. Enable prices and add currency symbols, enable and select what prints in the description field, enable and choose a source for barcodes, enable the store name, select the type of label being used, and preview labels before printing.

    1. In BackOffice, click 'Settings' and select 'Label Printing'.
    2. Change settings as desired.

      The label preview will update in real time to reflect the settings currently in use.

      Click to Enlarge

      Print Barcode | Enable to print a barcode on the label. Select either SKU or UPC as the barcode source. If toggled on with ‘UPC’ selected as the barcode source, you will have the option to use the SKU when printing labels for items without UPC codes.
      Print Item Description | Enable to print a description on the label’s first line. Select either Description (item name), Department, or Category as the description source. This is taken from the information currently entered for the item on the Item List.
      Print Price | Enable to print prices on labels. Prices are taken from the information currently entered for the item on the Item List.
      Print Currency Symbol | Toggle to add or remove the currency symbol next to the price. If enabled, enter a currency symbol ($, €, etc., limit of 4 characters) in the field that will appear below this setting.
      Print Store Name | Enable to print the store’s name on the label. The name used is the ‘Store Name’ entered in receipt settings. If no store name is set, the location nickname is used instead.
      Label Printing Preview | Select a label size to use as the preview image displayed on this page and as the default label size that will be automatically selected when printing labels. Choose Butterfly, Square (1” x 1”), Rectangle (1.5” x 1”), or Large Rectangle (2.25” x 1.25”).

      Click to view a completed label with the above customizations enabled

    3. Click 'Save' to save changes.
      Click to Enlarge

    Print labels one item at a time from the BackOffice Item List to a connected DYMO LabelWriter printer. Select an inventory item, set the label size, and enter a quantity to print labels for individual items from BackOffice.

    Purchase additional labels from the ShopKeep Store.

    Prices do not print on labels by default. To learn how to enable prices, visit the Settings section above.

    1. In BackOffice, click 'Items' and select 'Item List'.
    2. Search for and select an item.
      Click to Enlarge
    3. Open ShopKeep Label Printing.
      • For basic items, click ‘Label Printing’.
      Click to Enlarge
      • For items with variants, click the arrow next to an active variant and select ‘Print Label’ (if ‘Track Inventory’ is enabled), or click ‘Print Label’ (if ‘Track Inventory’ is disabled).
      Track Inventory Enabled

      Click to Enlarge
      Track Inventory Disabled

      Click to Enlarge

    4. Choose a 'Size' and enter a 'Quantity'.

      For Size, select Square (1 x 1), Rectangle (1 x 1.5), Large Rectangle (1.25 x 2.25), or Butterfly.

      Click to view a sample of all basic item label sizes

      Click to Enlarge
    5. (Optional) If the barcode source for an item is not available, check the box to use the item SKU to generate a barcode.

      This occurs when the ‘Barcode Source’ in Label Printing Settings is set to ‘UPC’, but there is no UPC code entered for the item.

    6. Click 'OK' to send the label(s) to the printer.
      Click to Enlarge

    Labels not printing? Visit our DYMO Troubleshooting guide for help resolving the issue.

    Print labels for multiple items simultaneously from the BackOffice Item List to a connected DYMO LabelWriter printer. Enter bulk label printing mode on the Item List, set the label size, and enter a quantity to print labels in bulk from BackOffice.

    Need labels? Purchase some from the ShopKeep Store here.

    Prices do not print on labels by default. To learn how to enable prices, visit the Settings section above.

    1. In BackOffice, click ‘Items’ and select ‘Item List’.
    2. (Optional) Search, filter, and sort the Item List to display only the items that need labels printed.

      Searching, filtering, and sorting must be done before entering label printing mode (step 3). For detailed help using these features of the Item List, visit our Organize Inventory article.

      • To search the Item List, enter the name, SKU, UPC, or supplier item ID of an item under the relevant column header.
      Don’t see the SKU, UPC, or supplier item ID columns? Enable them by clicking ‘Filter’, selecting ‘Show/Hide Columns’, and checking the relevant boxes.
      Click to Enlarge
      • To filter the Item List, click ‘Filter’, select a column to apply a filter to, then configure the filter.
      Available filters include ‘Item’, ‘Cost’, ‘Price’, ‘Margin’, ‘Markup’, ‘Quantity’, ‘Supplier’, ‘Department’, ‘Category’, ’Created At’, Discountable’, ‘Taxable’, ‘Supplier Item ID’, ‘SKU’, ‘UPC’, ‘Reorder Trigger’, ‘Recommended Order’, ‘Price Type’, ‘Unit’, ‘Register Status’, and ‘Track Quantity on Hand’.

      • To sort the Item List, click any column with arrows.
      Click to Enlarge
    3. Click ‘Bulk action’, and select ‘Label printing’.
      Click to Enlarge
    4. (Optional) If printing an item with variants, click the arrow next to that item to view its active variants.
      Click to Enlarge
    5. Enter a label quantity and select a label size for an item and/or variant being printed.

      Available label sizes include ‘Square’, ‘Rectangle’, ‘Large Rectangle’, and ‘Butterfly’. To preview what a specific label will look like, hover over the preview icon.

      Click to Enlarge
    6. (Optional) To change the barcode source for an item or variant, click a SKU or UPC, and select ‘SKU’, ‘UPC’, or ‘No barcode’ from the drop-down.

      The default barcode source is set in Label Printing Settings. ‘No barcode’ is only available for items without a UPC code.

      Click to Enlarge
    7. Click the printer icon to print a specific item to a connected DYMO label printer.
      Click to Enlarge
    8. (Optional) Repeat steps 4 - 7 for each additional item or variant being printed.
    9. Click ‘Items List’ to exit bulk label printing mode.
      Click to Enlarge

    Labels not printing? Visit our DYMO Troubleshooting guide for help resolving the issue.