ShopKeep Label Printing

Print barcode labels for inventory items from BackOffice on any Mac or Windows computer. Install the DYMO drivers, customize optional label settings, and start printing to a DYMO LabelWriter 450.

Watch our DYMO Printer Setup video:

DYMO Label Printer Setup

Table of Contents

ShopKeep Label Printing vs. LabelWriter

There are two ways to print labels for inventory items: from ShopKeep’s BackOffice or via DYMO’s own software. Learn about each method first to decide which solution to use.

Purchase labels from the ShopKeep Store here.

ShopKeep Label Printing

ShopKeep’s BackOffice solution for printing labels. Use this if you:

  • Prefer to print from BackOffice.
  • Want to print labels for only a few inventory items.
  • Need to print Butterfly, 1″ x 1″, 1″ x 1.5″, or 1.25″ x 2.25″ labels.

    • DYMO LabelWriter Software

    DYMO’s label printing software. Use this if you:

  • Want to print labels for multiple items at once.
  • Are comfortable using spreadsheets.
  • Need to print 1″ x 1.5″ or 1.25″ x 2.25″ labels.
    • Visit our DYMO LabelWriter article to learn how to print labels with DYMO Label.

    DYMO Label is third-party software for printing labels in bulk from a desktop or laptop computer running Windows or macOS. For help with DYMO Label, contact DYMO for support.

    DYMO Installation

    Download and install the DYMO drivers to prepare your computer to start printing labels.

    1. Connect the DYMO printer to a computer and load the labels.

      The DYMO printer cannot be connected to an iPad. Visit the DYMO LabelWriter Setup article for help completing this initial setup.

    2. Download the latest version of the DYMO Label software.

      Do not install the CD included with the printer, it may not contain the most up-to-date drivers.

      a Click one of the options below to download drivers for a Mac or Windows computer.
    3. Open the file (.dmg for Mac or .exe for Win) and run it.

      The images below are for Mac. Windows installation will look different.

    4. Follow the prompts to proceed with installation.
    5. Click 'Close' to complete setup.

    Label Customization Settings

    Customize how labels look with the following optional settings. Enable prices and add currency symbols, enable and select what prints in the description field, enable and choose a source for barcodes, enable the store name, select the type of label being used, and preview labels before printing.

    1. In BackOffice, click 'Settings' and select 'Label Printing'.
    2. Change settings as desired.

      The label preview will update in real time to reflect the settings currently in use.

      Click to Enlarge

      Print Barcode | Enable to print a barcode on the label. Select either SKU or UPC as the barcode source. If toggled on with ‘UPC’ selected as the barcode source, you will have the option to use the SKU when printing labels for items without UPC codes.
      Print Item Description | Enable to print a description on the label’s first line. Select either Description (item name), Department, or Category as the description source. This is taken from the information currently entered for the item on the Item List.
      Print Price | Enable to print prices on labels. Prices are taken from the information currently entered for the item on the Item List.
      Print Currency Symbol | Toggle to add or remove the currency symbol next to the price. If enabled, enter a currency symbol ($, €, etc., limit of 4 characters) in the field that will appear below this setting.
      Print Store Name | Enable to print the store’s name on the label. The name used is the ‘Store Name’ entered in receipt settings. If no store name is set, the location nickname is used instead.
      Label Printing Preview | Select a label size to use as the label preview displayed on this page. Choose Butterfly, Square (1” x 1”), Rectangle (1.5” x 1”), or Large Rectangle (2.25” x 1.25”).

      Click to view a completed label with the above customizations enabled

    3. Click 'Save' to save changes.
      Click to Enlarge

    With the printer set up and label settings customized, select an inventory item in BackOffice to start printing labels. Steps will vary for printing basic item labels versus item with variant labels.

    Purchase labels from the ShopKeep Store here.

    Prices do not print on labels by default. To learn how to enable prices, visit the Settings section above.

    Basic Item Label Printing

    Basic items are individual inventory items sold without multiple variations, such as color or material. Follow the steps below to print labels for basic items.

    1. In BackOffice, click 'Items' and select 'Item List'.
    2. Search for and select a basic item.

      Basic items do not have an arrow icon next to the item name.

      Click to Enlarge
    3. Click 'Label Printing'.
      Click to Enlarge
    4. Choose a 'Size' and enter a 'Quantity'.

      For Size, select Square (1 x 1), Rectangle (1 x 1.5), Large Rectangle (1.25 x 2.25), or Butterfly.

      Click to view a sample of all basic item label sizes

      Click to Enlarge
    5. (Optional) If the barcode source for an item is not available, check the box to use the item SKU to generate a barcode.

      This occurs when the ‘Barcode Source’ in Label Printing Settings is set to ‘UPC’, but there is no UPC code entered for the item.

    6. Click 'OK' to send the label(s) to the printer.
      Click to Enlarge

    Labels not printing? Visit our DYMO Troubleshooting guide for help resolving the issue.

    Items with Variants Label Printing

    Items with variants are inventory items sold in different variations, such as a t-shirt with multiple sizes and colors. Follow these steps to print labels for items with variants.

    1. In BackOffice, click 'Items' and select 'Item List'.
    2. Search for and select an item with variants.

      Items with variants are identified by an arrow icon next to the item name.

      Click to Enlarge
    3. In the 'Item Variants' section, click the label printing link for an active variant.

      If Track Inventory is on:
      Click the arrow and select ‘Print Label’.

      Click to Enlarge

      If Track Inventory is off:
      Click ‘Print Label’ in the ‘Actions’ column.

      Click to Enlarge
    4. Choose a 'Size' and enter a 'Quantity'.

      For Size, select Square (1 x 1), Rectangle (1 x 1.5), Large Rectangle (1.25 x 2.25), or Butterfly.

      Click to view a sample of all item with variants label sizes

      Click to Enlarge
    5. (Optional) If the barcode source for an item is not available, check the box to use the item SKU to generate a barcode.

      This occurs when the ‘Barcode Source’ in Label Printing Settings is set to ‘UPC’, but there is no UPC code entered for the variant.

    6. Click 'OK' to send the label(s) to the printer.
      Click to Enlarge
    7. (Optional) Repeat steps 3 - 6 to print labels for the item's other variants.

    Labels not printing? Visit our DYMO Troubleshooting guide for help resolving the issue.