Best Practices for Credit Card Readers & Barcode Scanners

Use these tips to help you get the most out of your ShopKeep credit card reader or barcode scanner. From keeping your hardware clean to learning how to properly charge your device, check out our suggestions below to keep your hardware in the best possible condition.

Table of Contents

Credit Card Readers

iPP Series Ethernet Credit Card Reader

The iPP350 ethernet card reader uses a physical network connection for seamless processing.

  1. Allow the reader’s cable enough slack as to not put stress on it or the charging port.
  2. Set up the credit card reader away from anything that can be spilled.
  3. Plug the card reader directly into the router.

    Connection issues may occur when connecting to the network through extenders. Need more length from the cable? Try a coupler or ethernet cable extender pack!

  4. Keep the credit card reader clear of devices that could obstruct the Wi-Fi signal, like microwaves.

The Link/2500 connects to the register via Bluetooth to process credit cards wirelessly no matter your business’s setup.

  1. Charge the Link/2500 before initial use
  2. Use only the included power supply to charge the Link/2500.

    Other adapters, such as the one supplied with iPads, can overcharge the reader.

  3. Keep the reader’s battery charged.

    If the battery dies, it will take 1 – 2 minutes to reboot the Link/2500 after plugging it in to recharge.

  4. Never remove the battery while the Link/2500 is powered on or charging.
  5. Do not install a battery other than the one supplied with the Link/2500.
  6. Never charge the Link/2500 without the battery installed.
  7. Keep the Link/2500 away from wet, hot, and dusty areas and away from devices that may obstruct Bluetooth signals, such as microwaves.

iCMP Bluetooth Credit Card Reader

The iCMP connects to the iPad via bluetooth, making it perfect for mobile businesses!

  1. Charge your iCMP battery fully before initial use.
  2. DO NOT use an iPad charging brick to charge the reader because it can overcharge the device.

    Instead, use an iPhone charging brick.

  3. Maintain a charge on the reader's battery.

    If the battery dies, it may take up to 5 minutes to reboot.

  4. Keep the credit card reader away from anything that could spill, as well as things that can obstruct Bluetooth signals, like microwaves.

iDynamo Credit Card Reader

The iDynamo is easily set up by plugging the reader into the charging port.

  1. Only plug the charging cable into the iDynamo as needed.

    Do not keep the charging cable plugged into the iPad at all times. Using the cable only when needed reduces stress on the charging port and iPad battery.

  2. To ensure proper connection between the iPad and iDynamo, do not unplug the reader unnecessarily.
  3. Use the adapter sleeves to keep the reader securely in your charging port.

Clover Go Bluetooth Credit Card Reader

The Clover Go connects to the register via Bluetooth to process EMV, swiped, and contactless payments.

  1. Charge the Clover Go before initial use.
  2. Use the included stand to display and charge the credit card reader.
  3. Set up the reader away from anything that can be spilled.
  4. Keep the reader’s battery charged.

    If the battery dies, it will take a few moments to reboot the Go after plugging it in to recharge.

  5. Keep the Go away from wet, hot, and dusty areas and away from devices that may obstruct Bluetooth signals, such as microwaves.

Clover Mini Credit Card Reader and Printer

The Clover Mini All-in-One Credit Card Reader and Printer bundles a credit card reader, receipt printer, and customer display into a single piece of hardware.

  1. Keep the Clover Mini clear of devices that could obstruct the Wi-Fi signal, such as microwaves.
  2. Change the Hub’s orientation if it better suits your business.

    The Hub can be set up for either side of the device. Refer to the included Feature Guide for help changing its direction.

  3. Use the included cloth to clean the device’s body and the Hub. Lightly dampen the cloth before wiping down the screen.

Barcode Scanners

S740 Bluetooth Barcode Scanner

The S740 is a 2D barcode scanner. You may also use the QX Stand with this scanner for even faster input.

  1. The barcode scanner includes two rechargeable AA 2000mAh NiMH batteries (pre-installed in scanner).

    Purchase replacement batteries from Socket here. Do NOT use any other type of batteries.

  2. Charge the scanner for at least 6 hours before using it the first time.
  3. Keep the scanner away from liquids and extreme temperatures.

    Clean the scanner with a dry cloth to keep it dust-free.

  4. Do not disassemble the barcode scanner, doing so voids its warranty.
  5. For best performance, keep away from any devices, like microwaves, that may affect Bluetooth signals.

S700 / S730 Bluetooth Barcode Scanners

The S700 and S730 barcode scanners are 1D scanners that are easy to pair and use! Use the supported charging dock for quick and convenient charging.

  1. The barcode scanners include two rechargeable AA 2000mAh NiMH batteries (pre-installed in scanner).

    Purchase replacement batteries from Socket here. Do NOT use any other type of batteries.

  2. Charge the scanner for at least 6 hours before using it the first time.
  3. Keep the scanner away from liquids and extreme temperatures.

    Clean the scanner with a dry cloth to keep it dust-free.

  4. Do not disassemble the barcode scanner, doing so voids its warranty.
  5. Keep away from any devices, like microwaves, that may obstruct Bluetooth signals.

The Mini USB Barcode Scanner

The Mini USB Barcode Scanner connects to the register via USB cable to scan 1D item barcodes.

  1. When connecting the scanner to an iPad, use an iPad power adapter.

    Other adapters may not provide enough energy to charge the iPad and power the scanner.

  2. Keep the scanner away from liquids and extreme temperatures.
  3. Clean the scanner with a dry cloth to keep it dust-free.
  4. Do not disassemble the barcode scanner, doing so voids its warranty.