Best Practices for Credit Card Readers & Barcode Scanners

Use these tips to help you get the most out of your ShopKeep credit card reader or barcode scanner. From keeping your hardware clean to learning how to properly charge your device, check out our suggestions below to keep your hardware in the best possible condition.

Table of Contents

Credit Card Readers

iPP320 Ethernet Credit Card Reader

The iPP320 ethernet card reader uses a physical network connection for seamless processing.

  1. Allow the reader’s cable enough slack as to not put stress on it or the charging port.
  2. Set up the credit card reader away from anything that can be spilled.
  3. Plug the card reader directly into the router.

    Connection issues may occur when connecting to the network through extenders. Need more length from the cable? Try a coupler or ethernet cable extender pack!

  4. Keep the credit card reader clear of devices that could obstruct the Wi-Fi signal, like microwaves.

iCMP Bluetooth Credit Card Reader

The iCMP connects to the iPad via bluetooth, making it perfect for mobile businesses!

  1. Charge your iCMP battery fully before initial use.
  2. DO NOT use an iPad charging brick to charge the reader because it can overcharge the device.

    Instead, use an iPhone charging brick.

  3. Maintain a charge on the reader's battery.

    If the battery dies, it may take up to 5 minutes to reboot.

  4. Keep the credit card reader away from anything that could spill, as well as things that can obstruct Bluetooth signals, like microwaves.

iDynamo Credit Card Reader

The iDynamo is easily set up by plugging the reader into the charging port.

  1. Only plug the charging cable into the iDynamo as needed.

    Do not keep the charging cable plugged into the iPad at all times. Using the cable only when needed reduces stress on the charging port and iPad battery.

  2. To ensure proper connection between the iPad and iDynamo, do not unplug the reader unnecessarily.
  3. Use the adapter sleeves to keep the reader securely in your charging port.

Barcode Scanners

7Qi Bluetooth Barcode Scanner

The 7Qi is a 2D barcode scanner. You may also use the QX Stand with this scanner for even faster input.

  1. The barcode scanner includes one lithium ion rechargeable battery.
  2. Charge the scanner fully before using it.
  3. When setting up the scanner, no need to use the included installation CD.

    The scanner is already in the correct mode to use with ShopKeep.

  4. Keep the scanner away from liquids and extreme temperatures.

    Clean the scanner with a dry cloth to keep it dust-free.

  5. Do not disassemble the barcode scanner, doing so voids its warranty.
  6. For best performance, keep away from any devices, like microwaves, that may affect Bluetooth signals.

7Mi / 7Ci Bluetooth Barcode Scanners

The 7Mi and 7Ci barcode scanners are 1D scanners that are easy to pair and use! Use the supported charging cradle for quick and convenient charging.

  1. The 7Mi and 7Ci both include two AAA NiMH batteries. DO NOT unwrap the batteries.
  2. Charge the scanner fully before using it.
  3. When setting up the scanner, no need to worry about the included installation CD.

    The scanner is already in the correct mode to use with ShopKeep.

  4. Keep the scanner away from liquids and extreme temperatures.

    Clean the scanner with a dry cloth to keep it dust-free.

  5. Do not disassemble the barcode scanner, doing so voids its warranty.
  6. Keep away from any devices, like microwaves, that may obstruct Bluetooth signals.

Do you have more questions? Check out our Barcode Scanner FAQ!