iCMP Bluetooth Credit Card Reader Setup

The iCMP Bluetooth Credit Card Reader connects wirelessly to the ShopKeep Register for iOS via Bluetooth to process EMV, swiped, and Apple Pay credit payments. Learn how to charge and set up the iCMP and use it to accept credit cards on a ShopKeep Register.

Watch our setup video below:

iCMP Credit Card Reader Setup

Table of Contents

In the Box

The iCMP Bluetooth Credit Card reader ships with the parts listed below.

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  • iCMP Bluetooth Credit Card Reader
  • USB Cable
  • USB Charging Brick OR Dedicated Wall Charger
  • If you purchased a stand for the iCMP, visit our article here for help setting it up.

    Charge the iCMP

    The iCMP operates on battery power and needs to be charged to function. Before using the reader for the first time, it must be charged for a minimum of 3 hours (or 6 hours for a full charge).

    1. Plug the micro USB cable or dedicated wall charger into the iCMP's charging port.
    2. Plug the charger into a power outlet.
      • If using the dedicated wall charger, plug the charger directly into a power outlet.
      • If using the USB cable and charging brick, first plug the cable into the provided charging brick, then plug the charging brick into a power outlet. DO NOT use an iPad charger with the iCMP.
    3. If setting up the iCMP for the first time, allow it to charge for at least 3 hours.

      It takes the device about 6 hours to reach 100% charge.

    4. Follow the steps below to pair the iCMP with the iPad.

    Pair with the iPad

    After charging the iCMP, pair it with the iPad to start using it with ShopKeep. If the iCMP is already paired with another device, follow the instructions here first to unpair it before proceeding.

    1. On the iPad, open the Settings app and tap 'Bluetooth'.
    2. Toggle Bluetooth on.
    3. Press the power button on the side of the iCMP to turn it on.
    4. Wait about 30 seconds for 'BT Pairing Required' to appear on the iCMP screen, then press 'F1'.

      If ‘BT Pairing Required’ does not appear, visit our troubleshooting guide for help.

    5. Press 'F2' (down) and 'F3' (up) to select your iPad.

      Don’t see your iPad? Visit our troubleshooting guide for help.

    6. Press the green button to get a 'BT Pairing PIN'.

      On the iPad, a pop-up will then appear.

    7. On the iPad, enter the PIN from the reader and tap 'Pair'.
      • The PIN entry request will come from either ‘iCMP’ or ‘Cordless Phone’.
      • This step must be completed within 1 minute.
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    8. Wait for the iCMP's status on the iPad to change to 'Connected'.
      • The card reader will appear as ‘iCMP’ or ‘Cordless Phone’ under ‘My Devices’.
      • Once connected, the iCMP’s screen will display the ShopKeep logo, indicating the iCMP is ready to process credit cards in the ShopKeep Register app.
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    Basic Functions

    Follow along below to learn how to turn the iCMP on and off and unpair it from the iPad.

    Turn on the Card Reader

    1. Press the power button on the side of the iCMP to turn it on.
    2. Wait about 30 seconds for the reader to boot up.

      The iCMP displays either ‘BT Pairing Required’ or a ShopKeep logo on its screen when ready.

    Turn off the Card Reader

    1. Unplug the iCMP from power.
    2. Hold the yellow and '.,#*' keys simultaneously until the reader powers off.

    Unpair the iCMP

    Unpairing the iCMP from the iPad is only necessary if the reader needs to be paired with a different iPad.

    1. On the iPad, open the Settings app and tap 'Bluetooth'.
    2. Tap the blue ⓘ next to the 'iCMP' or 'Cordless Phone' device.
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    3. Tap 'Forget This Device'.
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    4. Tap 'OK' to confirm.
    5. On the iCMP, press the 'F' key four times in quick succession.

      ‘BT Pairing Required’ should now be on screen. If it is not, repeat step 5.

    6. (Optional) Re-pair the iCMP with this iPad or another iPad.

    Accepting Credit Cards

    The iCMP supports a few different types of credit payments. Follow the steps below to learn the basics of how to accept EMV chip cards, swiped credit cards, and Apple Pay.

  • Before accepting credit cards, your ShopKeep account must be boarded for credit card processing. Learn how to set up credit card processing here.
  • Tip and signature settings control how customers leave tips and sign for credit sales: on the screen of the register or on a paper receipt. Learn how to change these settings here.
  • For a full walkthrough of a credit transaction, visit our Accepting Credit Cards article.
  • EMV

    If a customer has a chip card and you are set up for EMV processing, run an EMV transaction.

    EMV is currently only available to merchants who process credit cards with ShopKeep Payments.

    1. In ShopKeep, ring up a sale and tap 'Credit'.
    2. Wait for the iPad and iCMP to prompt for card insertion.
    3. Insert the card into the bottom of the iCMP (chip end first).
    4. When the reader's screen indicates the sale is approved, remove the card.
    5. Continue closing the transaction as normal.

      Visit our ShopKeep and EMV article for a complete walkthrough.

    Swipe

    If you are not set up to run EMV transactions or a customer has a card with only a magnetic stripe, process a swiped credit card sale.

    1. In ShopKeep, ring up a sale and tap 'Credit'.
    2. With the card stripe facing up, slide the card through the top slot on the reader.
    3. Wait for payment to be approved and continue closing the transaction as normal.

      Visit our Accepting Credit Cards article for a full walkthrough.

    Apple Pay

    Customers who want to pay with a compatible Apple device, such as an iPhone or Apple Watch, can use Apple Pay.

    1. In ShopKeep, ring up a sale and tap 'Credit'.
    2. The customer prepares their Apple device for payment.

      For help with this step, visit Apple Support.

    3. The customer holds their device within 1″ of the card reader when prompted in ShopKeep.
    4. The customer waits for a vibration, checkmark, and beep on their device to confirm the payment.
    5. Wait for payment to be approved and continue closing the sale as normal.

      Visit our ShopKeep and Apple Pay article for a full walkthrough.

    Visit our troubleshooting guide for help solving iCMP-related issues or our FAQ for answers to common questions about card readers.