iCMP Bluetooth Credit Card Reader Set Up

The iCMP Bluetooth Credit Card Reader connects wirelessly to your iPad via Bluetooth to process credit cards in the ShopKeep Register app. Learn how to charge and set up the iCMP and use it to accept swiped, EMV, and Apple Pay payments.

Watch our setup video below:

iCMP Credit Card Reader Setup

Table of Contents

In the Box

The iCMP Bluetooth Credit Card reader ships with the parts listed below.

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  • iCMP Bluetooth Credit Card Reader
  • USB Cable
  • USB Charging Brick OR Dedicated Wall Charger
  • If you purchased a stand for the iCMP, visit our article here for help setting it up.

    Charge the iCMP

    The iCMP operates on battery power and needs to be charged to function. Before using the reader for the first time, it must be charged for a minimum of 3 hours (or 6 hours for a full charge).

    1. Plug the micro USB cable or dedicated wall charger into the iCMP's charging port.
    2. Plug the charger into a power outlet.
      • If using the dedicated wall charger, plug the charger directly into a power outlet.
      • If using the USB cable and charging brick, first plug the cable into the provided charging brick, then plug the charging brick into a power outlet. DO NOT use an iPad charger with the iCMP.
    3. If setting up the iCMP for the first time, allow it to charge for at least 3 hours.

      It takes the device about 6 hours to reach 100% charge.

    4. Follow the steps below to pair the iCMP with the iPad.

    Pair with the iPad

    After charging the iCMP, pair it with the iPad to start using it with ShopKeep. If the iCMP is already paired with a Bluetooth enabled device, follow the instructions here first to unpair it before proceeding.

    1. On the iPad, open the Settings app and tap 'Bluetooth'.
    2. Toggle Bluetooth on.
    3. Press the power button on the side of the iCMP to turn it on.
    4. When 'BT Pairing Required' appears, press the F1 button to begin.
      • The iCMP takes about 30 seconds to boot up to this screen.
      • If ‘BT Pairing Required’ does not appear, visit our troubleshooting guide for help.
    5. Press the F2 (down) and F3 (up) keys to select your iPad.

      Don’t see your iPad? Visit our troubleshooting guide for help.

    6. Press the GREEN button to get a BT Pairing PIN.

      On the iPad, a pop-up will then appear.

    7. On the iPad, enter the PIN from the reader and tap 'Pair'.
      • The PIN entry request will come from either ‘iCMP’ or ‘Cordless Phone’.
      • This step must be completed within 1 minute.
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    8. Wait for the iCMP's status to change to 'Connected'.
      • The card reader will appear as ‘iCMP’ or ‘Cordless Phone’ under ‘My Devices’.
      • Once connected, the iCMP’s screen will display the ShopKeep logo. The iCMP is now ready to process credit cards in ShopKeep.
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    Basic Functions

    Follow along below to learn how to turn the iCMP on and off and unpair it from the iPad.

    Turn on the Card Reader

    1. Press the power button on the side of the iCMP to turn it on.
    2. Wait for the reader to boot up.

      The iCMP takes about 30 seconds to boot up and displays either ‘BT Pairing Required’ or a ShopKeep logo when ready.

    Turn off the Card Reader

    1. Unplug the iCMP from power.
    2. Hold the yellow key and the '.,#*' key simultaneously until the reader powers off.

    Unpair the iCMP

    Unpairing the iCMP from the iPad is only necessary when the reader needs to be paired with a different iPad.

    1. On the iPad, open the Settings app and tap 'Bluetooth'.
    2. Tap the blue ⓘ next to the 'iCMP' or 'Cordless Phone' device.
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    3. Tap 'Forget This Device'.
      Click to Enlarge
    4. Tap 'OK' to confirm.
    5. On the iCMP, press the 'F' key four times in quick succession.

      ‘BT Pairing Required’ should now be on screen. If it is not, repeat step 5.

    6. (Optional) Re-pair the iCMP with this iPad or another iPad.

    Accepting Credit Cards

    The iCMP supports a few different types of credit payments. Follow the steps below to learn how to accept swiped credit cards, EMV chip cards, and Apple Pay.

    Swipe

    When a customer has a card with only a magnetic stripe, process a swiped credit card sale.

    1. Ring up a sale and select 'Credit'.
    2. With the card stripe facing up, slide the card through the top slot on the reader.
    3. Wait for payment to be approved and continue closing the transaction as normal.

      Visit our Accepting Credit Cards article for a full walkthrough.

    EMV

    If a customer has a chip card, run an EMV transaction.

    EMV is currently only available to merchants who process credit cards with ShopKeep Payments.

    1. Ring up a sale and select 'Credit'.
    2. Wait for the iPad and iCMP to prompt for card insertion.
    3. Insert the card into the bottom of the iCMP (chip end first).
    4. When the reader's screen indicates the sale is approved, remove the card.
    5. Continue closing the transaction as normal.

      Visit our ShopKeep and EMV article for a complete walkthrough.

    Apple Pay

    Customers who want to pay with a compatible iPhone model or Apple Watch can use Apple Pay.

    1. Ring up a sale and select 'Credit'.
    2. Have the customer hold their iPhone within 1" of the reader while resting a finger on their Home button.

      If the customer’s iPhone does not have a Home button or the customer is paying with an Apple Watch, visit Apple Support for help.

    3. The iPhone will automatically open Apple Wallet.
    4. The customer waits for a slight vibration, a checkmark, and a beep to confirm the payment.
    5. Wait for payment to be approved and continue closing the transaction as normal.

      Visit our ShopKeep and Apple Pay article for a full walkthrough.

    Visit our troubleshooting guide for help solving iCMP-related issues or our FAQ for answers to common questions about card readers.


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