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Ending Your Day
Once the business day is over, end your day in ShopKeep to wrap things up. Print a register shift report, close the register shift, and clock out at the register.
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Print a Register Shift Report
This printable report tracks shift sales, returns, pay ins, payouts, safe drops, voids, deleted items, items from discarded transactions, and saved sales as well as the opening and expected drawer amounts and how much the drawer is over or short by. View all staff activity for the entire shift or filter by individual employee.
Attention Saved Sales Sync and Serverless Sync™ users:
We recommend closing all saved sales on one register. Sales appear on the shift report of the register where they were closed. Closing saved sales on the same register means you won’t need to add shift reports together later.
Open the Main Menu and tap 'Register Shift Report'.
Don’t see ‘Register Shift Report’? Tap ‘Shift Report’ instead.
When your business closes its doors, close the register shift in ShopKeep to end the day. After a register shift is closed, cashiers cannot run transactions. Only Register Managers, not cashiers, can close shifts.
Receiving an error while closing the shift? Visit our troubleshooting guide for help.
Tap 'Print Z Report' to print a summary of the register shift to a connected receipt printer.
Z reports recap the entire register shift and tell you if the drawer total was over or under the expected amount. Visit the X and Z Reports article to learn how to reprint a previous shift’s Z report.
Before leaving, clock out with your unique register code to record an end of day clock punch.
Clocking out requires an active internet connection at the register and more than 1 employee to be set up in BackOffice. Without internet, clock punches will not be recorded or synced to the BackOffice Time Clock report.
On the sign-in screen, enter your register code and tap 'Clock Out'.
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Tap ‘OK’ to dismiss the clock punch notification or ‘Print’ to print a chit to a connected receipt printer confirming the punch.
Employees must be clocked in to be able to clock out and vice versa.
Don’t have a receipt printer? Take a screenshot or photo of the screen.
If a different clock punch notification appears, stay tuned as we slowly roll out this new experience for everyone.