The Mini, Built by Clover, vs. ShopKeep
on iOS
The ShopKeep Register on The Mini, built by Clover, runs on the Android operating system and is similar to the ShopKeep Register on iOS but with a few changes which affect the register’s menu, transactions, and BackOffice settings. Let’s review these differences to help you decide which device is best for your business.
Table of Contents
Register App
The ShopKeep Register app is where staff run sales, perform returns, and manage shifts. From the register’s menu to ringing up items, here we cover what’s different about the ShopKeep Register on The Mini, built by Clover, versus the ShopKeep Register on an iPad.
Register Menu and Support
The register’s menu houses all register functions. Open and close shifts, perform pay ins and payouts, and access other cashier and manager controls from here. The menu’s Support section shows register diagnostics and Customer Care contact information.
Register Menu
Transaction | Ring up a sale. See the Sales and Returns section for more information about this screen.
Transaction history | Browse transactions from the current shift, perform returns, and reprint receipts. See the Sales and Returns section for more information about this screen.
Gift cards | If using ShopKeep integrated gift cards, check the balance of a customer’s gift card.
Open/Close shift | Managers only. Open a shift to start the day at the register. Close a shift to end the day.
Get updates | Managers only. Used to update the register after changes are made in BackOffice.
Support | Displays the status of the register and its connected hardware and provides Customer Care contact details. See the section below for more information about this screen.
No sale | Managers only. Open a connected cash drawer without ringing up a sale.
Pay in/out | Managers only. Add or remove money to or from the cash drawer mid-shift. This automatically opens a connected drawer.
Shift report | Cashiers can view or print a summary of their transactions for shifts during which they worked. Managers can run the Shift report for individual employees who worked a specific shift or for all employees.
House icon (bottom of screen) | Tap to exit to the Home screen of The Mini, built by Clover.
Support
Register name | Register’s name and number. Set this in Register Licenses settings in BackOffice.
Internet connection status | Shows if the register is able to access the internet.
WiFi network name | Name of the WiFi network the register is currently connected to.
IP address | The register’s IP address on the network.
BackOffice status | Indicates if BackOffice is functional and able to communicate with the register. If there is an error, check our status page.
Last ‘Get Updates’ | Last time this register retrieved updates from BackOffice.
Cash drawer | Shows if a cash drawer is connected to the register.
Barcode scanner | Indicates if a USB barcode scanner is connected to the register.
Pending queue | Amount of register information waiting to be sent to BackOffice.
Force Get Updates | Managers only. Pushes data from BackOffice to the register if ‘Get updates’ fails to sync.
Send Diagnostics | Sends the register database to ShopKeep. Only needed if asked to use by Customer Care.
Sales and Returns
Run sales from the ‘Transaction’ screen and initiate returns from the ‘Transaction history’ screen. Both screens are accessed from the register menu.
Transaction Screen
Ringing Up Items
Customers
Processing Payments
Accessing the Menu
Transaction History Screen
Viewing Transactions
Missing the original receipt? Look it up in BackOffice via the Transactions Report.
Processing Returns
If you have questions about register functions, visit our FAQ.
BackOffice
BackOffice is the online portal for customizing account settings, managing inventory, and viewing reports. This section covers BackOffice differences between using the ShopKeep Register on iOS and using the ShopKeep Register on The Mini, built by Clover.
Analytics
Staff
Settings
If you have questions about BackOffice features, visit our FAQ.