Pay Ins & Payouts

Perform a pay in or payout to balance the cash drawer if you need to add or remove money from the cash drawer while the shift is open. Select specific payout options like Safe Drop, Buy Inventory, or Non-Cash Gratuity and enter comments for each pay in/payout processed for a more detailed BackOffice report.

Pay Ins & Payouts

Table of Contents

Make a Pay In / Payout

Perform a pay in whenever you need to add cash to the drawer. Payouts are for when you have to remove cash from the drawer.

  1. Sign into ShopKeep as a manager.
  2. Tap the menu icon and choose 'Pay In / Payout'.
    Click to Enlarge
  3. Select a type of pay in or payout.
    Click to Enlarge
    • Safe Drop is for making cash deposits from the till into a safe or bank.
    • Payout is for any general reason for removing cash from the drawer.
    • Pay In is used when you need to add money to the drawer.
    • Buy Inventory is for using money from the drawer to purchase supplies or ingredients.
  4. Enter an amount for the pay in / payout and press 'Continue'.
  5. Enter a comment (optional) and tap 'Done'.

    The pay in / payout cannot be reversed or edited after tapping ‘Done’.

  6. Tap 'No Sale' on the Control Panel to open the drawer and add / remove cash.

Pay In / Payout Report

Use the Pay Ins and Payouts report to view details of each Pay In, Payout, and No Sale made at the register. See the date/time of each action, which employee performed it, and the amount, register #, and comment.

  1. In BackOffice, click 'Analytics' and select 'Pay ins and Payouts'.
  2. Pick a date range and press 'Retrieve'.
    • This report displays the date, register #, employee, comment, and amount associated with each action.
    • Below each section is a ‘Totals’ row which adds together the amounts in that section.
      *To find totals by employee, you must manually add together each employee’s rows.
    Click to Enlarge

Check out our iPad Register FAQ for answers to common questions about using the register.

Running into register problems? Visit one of our ShopKeep App Troubleshooting guides for help.


  • Help us improve ShopKeep Support. Was this article helpful?
  • YES   NO