Socket Barcode
Scanner Setup

Set up the Socket barcode scanner so you can use it with your register. Charge the scanner, pair it with the iPad, and add your item UPC codes to BackOffice.

Watch our Barcode Scanner Setup video below:

Barcode Scanner Setup

Table of Contents

In the Box

The Socket Barcode Scanner ships with all of the parts and pieces listed below.

  • Socket Barcode Scanner
  • 1 lithium ion rechargeable battery (7Qi only)
  • 2 AAA NiMH batteries (7Mi & 7Ci only)
  • Charging adapter
  • USB charging cable
  • User manual
  • Installation CD (not required for setup with ShopKeep)
  • Charge the Scanner

    Socket scanners use rechargeable batteries to keep your store’s operations moving for a full day. Insert the scanner’s batteries (if applicable) and plug it in to charge.

    Insert Batteries

    This applies to the 7Mi and 7Ci models which include NiMH batteries. For scanners that come with lithium ion batteries (e.g. the 7Qi), skip to the section below.

    1. Turn the lock so it is horizontal and remove the cover.
    2. Insert the included NiMH rechargeable batteries.

      Use only the included NiMH batteries, do NOT use standard alkaline batteries.

    3. Replace the back cover and turn the lock so it is vertical.

    Charge the Scanner

    Charge the scanner via the included adapter for a full 5 hours before using it the first time.

    1. Plug the USB charging cable into the scanner or charging cradle (sold separately).
    2. Plug the other end of the charging cable into the charging adapter.
    3. Plug the charging adapter into a power outlet.
    4. If you are setting up the scanner for the first time, allow it to charge for 5 hours.

    Having trouble charging the scanner? Visit one of the troubleshooting guides below for help:

  • Barcode Scanner Troubleshooting
  • Charging Cradle Troubleshooting
  • QX Stand Troubleshooting
  • Pair Scanner

    Pair the Socket scanner with the iPad to begin using it at the register.

    1. Hold the power button to turn the scanner ON.
    2. Open the iPad's 'Settings' app.
    3. Tap 'Bluetooth'.
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    4. Switch Bluetooth on and tap the 'Socket' device.
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    5. Wait for the Socket's status to change to “Connected.”

      The scanner will remain paired with the iPad until powered off or disconnected.

    If you have difficulty pairing the scanner, visit our Barcode Scanner Troubleshooting guide for help.

    Unpair Scanner

    Unpair the scanner from the iPad to pair it with a different device or to change the scanner’s mode.

    1. Open Settings on the iPad.
    2. Tap 'Bluetooth'.
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    3. Tap the blue 'i' next to the scanner.
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    4. Select 'Forget This Device'.
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    5. Tap 'OK' to confirm.

    Scanner Modes

    Many Socket scanners support multiple modes. HID is the default mode for all scanners, but ShopKeep also supports iOS mode on many models.

    Before switching your scanner’s mode, unpair the scanner from your iPad.

    HID Mode

  • HID mode comes default on all our barcode scanners.
  • Use this mode to scan item UPC codes into BackOffice from the iPad.
  • The scanner acts as a keyboard. To use the iPad keyboard, double-tap the scanner’s power button.
  • iOS Mode

  • iOS mode allows full access to the keyboard in ShopKeep without double-tapping the scanner.
  • Command codes and instructions for iOS mode can be found in the manuals below:
  • 7Mi Scanner Guide (page 11)
  • 7Qi Scanner Guide (page 22)
  • 7Ci Scanner Guide (page 16)
  • Unscrew the battery compartment and look at the label inside to find your scanner’s model number.

    Add UPC Codes

    Add item UPC codes to BackOffice so you can scan them at the register. For large quantities of items, consider using Bulk Management to import UPC codes from a spreadsheet.

    1. In BackOffice, click 'Items' and select 'Items List'.
    2. Select an item to edit or add a new item.
    3. Click the 'UPC' field and enter/scan the item’s UPC code.

      UPC codes must be 8, 12, or 13 digits in length and cannot begin with 2, 4, or 5.

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    4. Press 'OK' or 'Save' to save changes.
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    5. Get Updates on each register to sync the changes.

    Do you have more questions? Check out our Barcode Scanner FAQ. Visit our Best Practices guide to learn how to care for your scanner.