Socket Barcode
Scanner Setup

Set up the Socket barcode scanner so you can use it with your register. Charge the scanner, pair it with the iPad, and add your item UPC codes to BackOffice.

Watch our Barcode Scanner Setup video below:

Barcode Scanner Setup

Table of Contents

In the Box

The Socket Barcode Scanner ships with all of the parts listed below.

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  • Socket Barcode Scanner (with pre-installed batteries)
  • USB Charging Cable
  • Wrist Strap
  • Getting Started Guide
  • Charging Accessories Insert
  • Thank You Insert (not pictured)
  • Charge the Scanner

    Socket scanners use rechargeable batteries to keep your store’s operations moving for a full day. Plug the scanner in to charge before using it the first time and whenever its batteries are running low.

    1. Plug the USB charging cable into the scanner or charging dock (sold separately).
    2. Plug the USB end of the charging cable into a 5V/1A charging adapter (sold separately).

      Purchase a compatible charging adapter here.

    3. Plug the charging adapter into a power outlet.
    4. If using a charging dock, place the scanner on the dock.
    5. If setting up the scanner for the first time, allow it to charge for 6 hours.

    Having trouble charging the scanner? Visit one of the troubleshooting guides below for help:

  • Barcode Scanner Troubleshooting
  • Socket Scanner Accessories Troubleshooting
  • Pair Scanner

    Pair the Socket scanner with the iPad to begin using it at the register.

    1. Hold the power button to turn the scanner on.
    2. Open the iPad's 'Settings' app.
    3. Tap 'Bluetooth'.
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    4. Switch Bluetooth on and tap the 'Socket' device.
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    5. Wait for the Socket's status to change to Connected'.

      The scanner will remain paired with the iPad until powered off or disconnected.

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    If you have difficulty pairing the scanner, visit our Barcode Scanner Troubleshooting guide for help.

    Unpair Scanner

    Unpair the scanner from the iPad to pair it with a different device or to change the scanner’s mode.

    1. Open Settings on the iPad.
    2. Tap 'Bluetooth'.
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    3. Tap the blue ⓘ next to the scanner.
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    4. Select 'Forget This Device'.
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    5. Tap 'OK' to confirm.
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    Scanner Modes

    Socket scanners support multiple modes of operation. Basic Mode (HID) is the default for all scanners, but ShopKeep also supports Application Mode for iOS devices. Learn about each mode below to decide which to use with your scanner.

    Before switching your scanner’s mode, unpair the scanner from your iPad.

    Basic Mode (HID)

  • Basic Mode (HID) comes default on all our barcode scanners.
  • Use this mode to scan item UPC codes into BackOffice from the iPad.
  • The scanner acts as a keyboard. To use the iPad keyboard, double-tap the scanner’s power button.
  • Application Mode for iOS Devices

  • iOS mode allows full access to the keyboard in ShopKeep without double-tapping the scanner.
  • Command codes and instructions for iOS mode can be found in the manuals below:
  • Look at the label on the bottom of your scanner to find its model number.

    Add UPC Codes

    Add item UPC codes to BackOffice so you can scan them at the register. For large quantities of items, consider using Bulk Management to import UPC codes from a spreadsheet.

    1. In BackOffice, click 'Items' and select 'Items List'.
    2. Select an item to edit or add a new item.
    3. Click the 'UPC' field and enter/scan the item’s UPC code.

      UPC codes must be 8, 12, or 13 digits in length and cannot begin with 2, 4, or 5.

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    4. Press 'OK' or 'Save' to save changes.
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    5. Get Updates on each register to sync the changes.

    Do you have more questions? Check out our Barcode Scanner FAQ. Visit our Best Practices guide to learn how to care for your scanner.