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Accepting Credit Cards
Learn how to accept credit and debit cards with your ShopKeep register and card reader. In addition to EMV chip card transactions, this article covers how to process swiped cards, accept Apple Pay payments, and manually enter card information.
Need help setting up credit card processing? Learn how to get started here.
Accepting credit cards requires an active internet connection if Offline Payments are not enabled.
Debit cards are processed in ShopKeep as credit transactions.
Table of Contents
EMV Chip Cards
Insert chip cards into compatible credit card readers to authenticate EMV chip card transactions.
EMV is currently available to merchants who process credit cards with ShopKeep Payments and use an eligible EMV reader.
Please read our FAQ for more information on ShopKeep and EMV.
Using the Clover Mini or Clover Flex All-in-One Credit Card Reader and Printer? Visit Using the Clover Mini to learn how to process EMV chip cards.
If prompted, the customer selects a gratuity option or ‘No Tip’.
If your customers sign and tip on paper receipts, enter the tip from the signed receipt or tap ‘Adjust/Add Tip Later’ to enter the tip at a later time.
To prompt for tip entry later in the sale after inserting a credit card, toggle the BackOffice setting found in step 4c of the Enable Gratuity Settings section here.
Process credit and debit card transactions using the magnetic strip on the back of the card if your account is not set up for EMV processing.
Using the Clover Mini or Clover Flex All-in-One Credit Card Reader and Printer? Visit Using the Clover Mini to learn how to process swiped credit cards.
Use Apple Pay to quickly and securely check out your customers.
Using the Clover Mini or Clover Flex All-in-One Credit Card Reader and Printer? Visit Using the Clover Mini to learn how to process contactless payments.
Already set up but running into issues? Visit a troubleshooting guide for solutions to common problems!
Still have questions about accepting credit cards? Check out our FAQ!
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