Credit Card Processing
Getting your credit card processing set up and functional involves a few steps, a basic understanding of your credit card reader, and familiarity with running a credit transaction at the register. Here, we’ll take you step by step through setting up credit card processing.
Table of Contents
Set Up Credit Card Processing
The first step towards accepting credit cards at the register is to select a processor and integrate your processing with ShopKeep.
EMV processing is currently only available to ShopKeep Payments merchants using an eligible card reader. Learn more here.
- Pick a credit card processor.
Select eligible merchants may see a landing page directly in their BackOffice.
Already have ShopKeep Payments? Learn how to read statements, run reports, & calculate your all-in rate here.
- Connect your processing with ShopKeep.
If you have an existing credit card processor, ask a representative from your processor to fill out our ISO boarding form. We’ll process the form, test your credentials, and send you an email when setup is complete. Once you get the email, you’ll need to open a new register shift and run a test transaction.
Using ShopKeep Payments as your processor? You can skip step 2!
Credit Card Readers
Merchants need an encrypted reader from our online store to process credit cards in ShopKeep. Here are our supported readers:
Ingenico iPP Series
Run a Test Transaction
After we let you know your processing is set up, run a sale to make sure everything works properly. Create an open priced item that can be used to charge any amount, then ring up that item at the register.
- Create an open priced item in BackOffice or the iOS ShopKeep Register app (must be on v4.0 or above).
- Ring up $0.01 using the item created above, then tap ‘Credit’.
- Swipe, tap, or insert a card or use Apple Pay.
Do not use a card issued in your personal or business name as this may result in an error.
- If prompted, sign the screen and tap ‘Next’.
- Tap 'No Receipt' to finish.
Funds accumulate in the gateway and batch automatically the next morning.
- (Optional) Perform a return to refund the test transaction.
Having problems running cards? Visit our Credit Card Troubleshooting Guide.
Have some more questions? Check out our Credit Card Processing FAQ.