Credit Card Processing
Getting your credit card processing setup and functional involves a few steps, a basic understanding of your credit card reader, and familiarity with running a credit transaction at the register. Here, we’ll take you step-by-step through the credit card processing setup process.
Table of Contents
Set Up Credit Card Processing
The first step towards accepting credit cards at the register is to select a processor and integrate your processing with ShopKeep.
EMV processing is currently only available to ShopKeep Payments merchants using an eligible card reader. Learn more here.
- Pick a credit card processor.
Select eligible merchants may see a landing page directly in their BackOffice.
Already have ShopKeep Payments? Learn how to read statements, run reports, & calculate your all-in rate here.
- Connect your processing with ShopKeep.
If you have an existing credit card processor, ask a representative from your processor to fill out our ISO boarding form. We’ll process the form, test your credentials, and shoot you an email when setup is complete. Once you get the email, you’ll just need to open a new shift and run a test transaction.
Using ShopKeep Payments as your processor? You can skip step 2!
Credit Card Readers
Merchants need an encrypted reader from our online store to swipe credit cards in ShopKeep. Here are our supported readers:
Ingenico iPP Series
Run a Test Transaction
After we let you know your processing is set up, run a transaction to make sure everything works properly. Tap the search field (upper-right) and select the open-priced “Misc Non-Taxable” item.
Processing credit cards requires an active internet connection. Have questions about how to charge a credit card? Visit our Advanced Topics FAQ for help.
- Ring up $0.01 using 'Misc Non-Taxable' then tap Credit.
- Swipe, tap, or insert a card or use Apple Pay.
- Sign the screen and press 'No Tip'.
- Press 'Charge' to confirm.
- Tap 'Done' to finish up.
Funds accumulate in the gateway & batch automatically the next morning.
Having problems running cards? Visit our Credit Card Troubleshooting Guide.
Have some more questions? Check out our Credit Card Processing FAQ.