iPad Settings for ShopKeep

From automatic receipt printing to automatic sign-out, check out these optional ShopKeep settings you can customize from the iPad’s Settings app.

Table of Contents

Open ShopKeep Settings

Open the ShopKeep section of the iPad’s Settings app to access a variety of optional register settings, such as automatic receipt printing.

For the ShopKeep Register on The Mini or The Station, access settings from the register menu.

  1. Open the iPad's 'Settings' app.
    Click to Enlarge
  2. On the left, scroll down and select 'ShopKeep'.
    Click to Enlarge
  3. Customize the settings described in the sections below.

iPad Settings for Shopkeep

After opening the ShopKeep Register app’s settings, you can enable or disable the features described below.

Card Signature Threshold

The signature threshold is the amount that determines if a customer needs to sign for a credit transaction. Any sale below the selected threshold will not require a signature.

Using the Clover All-in-One Credit Card Reader and Printer? Visit our Using the Clover Mini article to learn how to set your device’s signature threshold.

  1. Tap 'Card Signature Threshold'.
    Click to Enlarge
  2. Select a value between 0 and 25.
    Click to Enlarge

Mask Customer Name and Email

This setting hides names and emails on the register’s customer list to protect customer privacy.

Note: This setting is only available on the ShopKeep Register for iOS.

  1. Tap to toggle 'Mask customer name and email'.
    Click to Enlarge

If on, each customer’s first name and first letter of their last name show. Email addresses are partially hidden.

If off, the register displays customers’ full names and email addresses.

Receipt Options

Switch on an automatic receipt setting so cashiers don’t have to manually select a receipt option at the end of each sale. Enable barcodes on receipts to make it easier to look up a transaction at the register.

Need help setting up receipts? Visit our Paper Receipts and Email Receipts articles.

  1. Tap to toggle each receipt setting.
    Click to Enlarge

    Always print receipt | When on, a receipt prints automatically at the end of each transaction.
    Always email receipt | When on, a receipt is automatically sent via email at the end of each transaction to the customer tagged to the sale/return.
    Show transaction # barcode on receipt | When on, a barcode prints at the bottom of receipts. Scan the barcode on the History / Returns screen to quickly locate the transaction. This setting is only available on the ShopKeep Register for iOS.

Auto Sign Out User

To prevent the register from staying signed in when no one is using it, enable the ‘Auto Sign Out User’ setting. Employees are automatically signed out of the register after they are idle for the selected amount of time.

  • Note: This setting is only available on the ShopKeep Register for iOS.
  • To learn how to automatically sign employees out after every transaction, visit the Auto Signout article.
    1. Toggle on 'Auto Sign Out User'.
    2. Tap 'Auto Sign Out After'.
      Click to Enlarge
    3. Select the amount of idle time before the register automatically returns to the sign in screen.
      Click to Enlarge

    Transaction Complete Screen

    The ‘Transaction Complete’ screen appears by default after customers sign for credit card transactions, but you can disable it with this setting.

    Note: This setting is only available on the ShopKeep Register for iOS.

    1. Tap to toggle 'Display the transaction complete screen'.
      Click to Enlarge
  • Visit Best Practices for ShopKeep Apps to learn about other recommended iPad settings.
  • Having issues with ShopKeep settings? Visit our troubleshooting guide for help.

    • Help us improve ShopKeep Support. Was this article helpful?
    • YES   NO