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Opening & Closing Register Shifts
Open and close a register shift each business day to maintain accurate reporting and make it easy to balance the cash drawer at the end of the day.
Only Register Managers can open and close register shifts. Register shifts cannot be opened or closed from BackOffice.
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Open a Register Shift
One of the first steps to starting your day in the ShopKeep Register app is to open a register shift. The register shift must be open before cashiers can run transactions.
From the sign in screen, enter a Register Manager code and tap 'Sign In'.
Signing in is only necessary if more than 1 employee is set up in BackOffice. If unable to sign in, visit our Login / Access Troubleshooting guide for help.
When your business closes each day, close the register shift in the ShopKeep Register app to end your day. After the register shift is closed, cashiers cannot run transactions.
Sign in to ShopKeep as a Register Manager.
Signing in is only necessary if more than 1 employee is set up in BackOffice. If unable to sign in, visit our Login / Access Troubleshooting guide for help.
Open the Main Menu and tap 'Close Register Shift'.
Don’t see ‘Close Register Shift’? Tap ‘Close Shift’.