Items that have variants include things like clothing or shoes where a single product is sold in different sizes, colors, etc. Variant items are easy to ring up and you can track the quantity on hand for each through BackOffice.
Check out our Adding an Item with Variants support video below:
Table of Contents
Create an Item
First, go to the Items List and add a new item.
1 Tap Items and select Items List.
2 Select + Add New.
3 Choose Create under “Item with Variants”.
Define the basic characteristics of the item before building out all of its different variants.
Fill out the top section with some general information on the item.
What the item is called. This appears on customer receipts and BackOffice reporting.
A specific subgroup within a Department.
If checked, cashiers can sell the item at the register. If unchecked, they cannot.
The party that the business acquires the item from.
A reorder code, part number, etc. that the supplier associates with the item.
Change any of these optional settings to modify how the item and its variants work at the register.
Yes or No. Determines whether or not the register charges tax.
Yes or No. Whether or not cashiers can discount the item.
With the item’s foundation laid, set up the different ways, or variations, in which it is sold.
The options (e.g. Size, Color, etc.) and option values (e.g. Small, Medium, Red, Green, etc.) entered create the item’s variants (e.g. Small Red, Medium Green, etc).
1 Enter the first option and its values.
Use a comma to end one option value and begin typing another.
2 Use + Add an option to create some more.
There is a maximum of 3 options per item.
3 Uncheck variants not wanted in inventory.
Inactive variants cannot be sold. Check this box, at any time, to make a variant active again.
4 Enter a price for each variant.
If each has the same price, enter it in one row & choose Copy to all.
Track Variant Inventory
Track inventory on variant items to keep an eye on cost of goods sold, know when to reorder, and see how many of each are in stock.
1 Click the Track inventory toggle.
3 Tap Save to save changes.
Sell an Item with Variants
At the register, items with variants are as easy to ring up as any other type of item.
1 Tap, search for, or scan an item to add it to the sale.
When multiple variants have the same UPC, cashiers hear a beep & must select a variant after scanning the barcode. If the cashier does not make a selection, a green ‘i’ icon reminds them to return to that item before completing the sale.
2 From left to right, select applicable option values for the item being sold and tap Done.
Light grey option values represent variants that are inactive in BackOffice.
I have existing basic items. How do I transition these to Items with variants?
If you have existing items you’d like to change over please read our Transitioning to Items with Variants article. It will explain limitations and the best way to recreate these items.
What are the differences between modifiers and variants?
You can learn about the difference between these in our Modifiers vs Variants article.
How do variants appear in my BackOffice?
Items with variants affect a few different BackOffice reports and features. Check out our Items with Variants in BackOffice article for more information.
I added a few items with variants but I don’t see them on my register?
If you run into trouble finding or adding items with variants, check out our Variants Troubleshooting page.